Customer Service Sales
Resume:
Laurel Egemo
San Antonio, Texas, *****
*********@***.***
CAREER OBJECTIVE
Seeking an entry level position within the field of communication, public relations, management or event planning.
SUMMARY OF QUALIFICATIONS
Offer strong work-ethic and excellent prioritization abilities developed through balancing of rigorous academic and employment objectives throughout high school and college years.
Professionally committed and responsible. Adapt easily to new situations. Successful at handling a wide range of functions using a combination of creative, organizational, and writing skills.
Maintain focus in demanding work environments, under deadline and pressure conditions.
Ability to work well in a team environment or independently.
EDUCATION
University of Texas at San Antonio
Bachelor of Liberal Arts, Communications: May 2011
Minor in Business Administration, Cumulative GPA: 3.1 / 4.0
Courses included Campaigns and Planning for Public Relations, Advanced Public Speaking, Interpersonal Communications, Organizational Communication, Writing for Public Relation, and Business Administration.
PROFESSIONAL EXPERIENCE
TPC San Antonio, San Antonio TX August 2011- Current
Customer Service Representative
Assisting customers in the purchase of merchandise and golf
Making sure everyone receives the TPC experience
Northwest Mutual Financial Network, San Antonio, TX June 2011 - August 2011
Assist clients understand their long-term goals, provide products and solutions that fulfill their needs
Salon and Spa Coordinator, San Antonio, TX October 2010- Current
Assist staff with organizing, billing, and front-desk receptionist duties
Aid Salon Management team with Marketing and Public Relations
Sales associate
Nanny, San Antonio, TX January 2009- May 2009
Responsible for general child care
Arranged games and other entertainment activities for children to create a positive child care environment
Fox and Hound, San Antonio, TX August 2008 - December 2008
Supervised and coordinated activities to provide fast and courteous service to patrons
Dealt with patron grievances
Darque Tan, San Antonio, TX April 2008 - December 2008
Managed appointment scheduling
Setup advertising displays, arranged merchandise, demonstrated the proper use of products and equipment
Promoted sales and promotional events
Assisted with new employee training
Strands Hair Salon, Sugar Land, TX June 2006 - July 2007
Helped staff organize daily tasks, responsible for front-desk receptionist duties
Managed appointment scheduling for stylists
Assisted with new employee training
Informed each guest of new events, promotions, and services available
Set up advertising displays, arranged merchandise and demonstrated the proper use of products
Laurel Egemo, Page 2
ACTIVITIES AND HONORS
Recognized for academic achievements by University of Texas at San Antonio
Recognized for outstanding sales achievement
Secretary and Pan-Hellenic Delegate for Alpha Sigma Alpha
Community service volunteer (150 hours) Unicorn Center, North American Food Drive, S. June Smith Center, St. Jude’s Children’s Hospital, Babcock Road Clean Up, Special Olympics, etc.
Co-authoring a Scholarly Journal to be published in 2011
ADDITIONAL SKILLS AND CERTIFICATIONS
Microsoft computer skills (Word, Excel, PowerPoint, Photoshop)
Texas Alcoholic Beverage Commission certification
Cosmetology technology training and education
Texas Health and Life Insurance License
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