Clerical Service

Ashlee N. Session

**** **** ***** *******, ***** 77044

832-***-****

***********@*****.***

Profile: Accustomed to handling sensitive confidential information; with strong multi-tasking ability and consistent delivery of effective results.

Skills:

Communication Overhead (ER CODES)

Greeting/Answering phones

Handle high volume calls

Human Relation

MS Word/PowerPoint

Excel/Outlook/Access

Filing Procedures

Faxing/ Copying/Scanning

10-Key

Experience:

Harris County Hospital District – Ben Taub Hospital

Health Call Representative 10/2007-Present

• Maintain large volume of incoming calls (250-300 calls daily)

• Responds to calls that involve acute and urgent care, according to departmental guidelines

• Communicate with physicians, nurses and patients, evidenced by patient satisfaction scores

• Schedule Surgery Appointment/ Patients Referral/ Insurance Verification

Landry Restaurants Inc. / Aquarium (Downtown) Sales Representative, 2007-2007

• Gift shop attendant

• Maintain inventory of merchandise

• Customer Service

Nine West, North Park Mall, Dallas, Texas Sales Assistant and Cashier, 2006

• Assist customers with merchandise

• Maintain inventory of stock

• Provided customer service

• Money Lock up

Girling Home Health Care, SW Freeway Home Health Care Provider 2005

• Assist patient in at their home

• Provide assistance with cleaning, cooking, and personal care to the patient

• Provide transportation for patient

• Assist patient with shopping, etc.

Education:

Art Institute of Dallas, 2006-2007

Kashmere Senior High School, Graduate 2002 -2005

REFERENCES AVAILABLE UPON REQUEST

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