Marketing Associate

RUSSELL C. BARBA

**** ******* **., **********, ** 15203 • Tel 716-***-**** • Email: **********@*****.***

BACHELOR OF SCIENCE, BUSINESS MANAGEMENT, MARKETING MAY 2011

Duquesne University, Pittsburgh, PA GPA 3.2

SDLC, INC., PITTSBURGH, PA MAY 2011 - PRESENT

BUSINESS QUALITY CONTROL SPECIALIST - Responsible for ensuring accuracy, completeness, and correctness relating to customer’s data entry of insurance claims.

Key highlights

• Documenting any errors and returning to the business area for appropriate changes.

• Performing periodic audits for client accounts as needed to review history of how benefits were coded versus how claims were paid.

• Recognized twice as top Business Quality Control Performer (100%) for the Month (July & August 2011)

GNC, CORPORATION, PITTSBURGH, PA APRIL 2010 - APRIL 2011

MERCHANDISING, SPORTS NUTRITION (INTERN) - Provided support for Senior Brand Director and VP and assisted in the setup and maintenance of corporate “mock store” displays, planograms and pricing.

Key highlights

• Developed new vendor setup forms for Senior Brand Director and Buyers, providing ease of use for product purchases within stores.

• Designed and delivered support information on products and services to enhance the decision making process prior to purchase.

THERMO FISHER SCIENTIFIC, ROBINSON, PA JULY 2009 - AUGUST 2009

RESEARCH MARKETING DEPARTMENT (INTERN) - Selected as an intern reporting directly to the VP of Marketing on the design and delivery of competitive analysis for company’s market segment, financial statements, distribution centers, private label products, on-line website capabilities, and company acquisition.

Key highlights

• Recognized for excellence in the development of a SWOT analysis with various competitors through extensive research with professionals located throughout Europe.

VITAMIN SHOPPE, BUFFALO, NY MAY 2008 – SEPTEMBER 2008

CUSTOMER SERVICE REPRESENTATIVE - Responsibilities included sales, customer relations, inventory management and product merchandising

Key highlights

• As a result of my in-depth understanding and use of company’s nutrition product-line, was able to advise customers on making the best product selection that met their individual needs.

ABERCROMBIE & FITCH, BUFFALO, NY JANUARY 2007 – AUGUST 2007

CUSTOMER SERVICE REPRESENTATIVE - Responsibilities included sales and customer relations.

Key highlights

• Use of my people skills enabled me to gain the confidence of my customers which contributed to the high level of sales that I accomplished.

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