Customer Service High School
Resume:
Latia Watkins
**** * ****** *******,** *****
************@*****.***
SKILLS/ABILITIES
Organizational/Management
* Handled stocking and assisted in managing flow of stock in styling salon.
* Prepared weekly inventory reports and submitted to supervisor
* Recommended new stocking system, which reduced the amount of space used to
hold products.
* Maintained 3.0 G.P.A while dealing with the challenges of being a single
parent.
* Coordinated candy sale fundraiser for block club and summer events.
* Assisted block club president with planning summer events.
Customer Relations
* Assisted salon customers with finding hair care products.
* Assisted customers with booking appointments for their return visits.
* Created new customer comment program, which included a personal letter from
the salon owner and increased customer satisfaction by 46%
* Provided well-mannered customer service assistance while assisting
customers with making their purchases within a timely manner.
* Assist stylists with performing clientele maintenance needs.
Communication
* Wrote articles for block club newspaper about neighborhood accomplishments
and new undertakings.
WORK HISTORY
Pizza Hut Express July 2006-September 2008
Casher, Chicago, IL
Anointed Hands March 2009-August 2010
Hostess/Salon Attendant, Maywood, IL
EDUCATION
High school
Tilden High school, Chicago, Il
Kennedy King College (still attending)
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