Certified medical assistant with six years of clinical and office experience including pediatric care. I have been recognized for my ability to work with diverse patients and staff. I possess outstanding skills in phlebotomy, communication, patient triage, time management and quality assurance.

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Summary of Qualifications

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• Efficient, resourceful and reliable under pressure

• Confident and poised in interaction with individuals at all levels

• Able to function effectively independently or with a team

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Professional Experience

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Crossroads Ford of Virginia, Prince George, VA 07/2010-10/2011

Sales Consultant

•Aided customers in finding the right vehicle for them based on their needs

•Provided excellent customer service

•Ensured customer’s needs are met during and after the purchase

International Bio Resources LLC, Petersburg, VA 10/08-01/10

Phlebotomist/ Designated Trainer

•Performed venipuncture on qualified donors; monitored for adverse reactions

•Executed quality control on plasmapheresis machines

•Trained new employees on company policies as well as state and federal regulations

Hershey Medical Center/Urology of Central PA, Hershey & Camp Hill, PA 11/07-05/08

Medical Secretary/Assistant

•Prepared and filed charts

•Assisted with minor biopsies and administered injections

•Sterilized equipment before and after procedures

•Assessed and triaged patients via telephone

•Refilled prescriptions when authorized by physicians

Urologic Surgeons of Washington, Washington, DC 03/07-11/07

Medical Assistant

•Catheter placement and removal

•Baccilus Calmette-Guérin instillation

•Assisted with cystoscopy and transurethral needle ablation

•Maintained supply inventory

•Scheduled appointments/ input patient demographics

Laboratory Corporation of America, Alexandria, VA 12/06-03/07

Patient Services Technician

•Performed phlebotomy on a diverse group of patients

•Prepared specimens for transport

•Completed drug screens for potential employers

•Input patient demographics into computer system

•Scheduled appointments for glucose tolerance testing/answered telephones

CVS/Pharmacy, Washington, DC 03/06-11/06

Pharmacy Technician

•Accepted prescriptions form patients

•Interpreted and entered prescriptions into database

•Verified and filled prescriptions with pharmacist’s approval

•Verified prescription coverage with insurance companies

•Inventory management

Walker Mill Health Center, Capitol Heights, MD 01/05-01/06

Clinical Medical Assistant

•Prepared patients for examination by physician

•Obtained patient vitals

•Executed 12 lead EKGs

•Coordinated patient care with outside facilities

•Obtained updated patient referrals

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Education

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Sanford Brown Institute, New Carrollton, MD 07/04-07/05

Medical Assistant Certificate

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