Systems Specialist

Katherine M. Rotondi

***** ******* ***** ~ Mokena, IL. 60448

Home: 708-***-****

Cell: 708-***-****

hgkisw@r.postjobfree.com

Highlights of

Qualifications: Professional skills necessary to plan, design, and implement computer software solutions. Accurately interpret users’ requirements and offer the best solutions. Exceptional ability to quickly master new software and

apply its full range of capabilities. Outstanding communication and

organizational skills.

Relevant Experience: Systems Specialist

• Administrator for AllScripts EHR for 90 providers and 170 users:

Maintain dictionaries

Manage user accounts

Create forms for clinical staff

Research and provide solutions for errors in software

Install Medcin and hotfix patches

Monitoring SQL jobs for completion

Server maintenance

• Designed and implemented a custom dictation interface utilizing ConnectR and Emdat to file a HL7 messages in AllScripts chartviewer.

• Identified and corrected errors in the Emdat and Quest Diagnostics interfaces utilizing ConnectR and SQL Query Analyzer.

• Produced reports for management and all areas of the practice utilizing Cognos Impromptu.

• Utilized Opalis Robot to extract, load, and rebuild cubes from IDX Flowcast.

• Summarized management expenses utilizing Crystal Reports and Sage software.

• Developed, implemented, and maintained custom MS Access databases which

include the following areas:

Physician Credentialing Claims

Payroll verification Enrollment

Reimbursements Software Security

Help Desk Tracking Patient Marketing Letters

• Provided updates to Medicare and Managed Care fee schedules utilizing IDX Flowcast and Reflections scripting.

• Coordinated and administrated user’s security with outside vendors and participated in yearly audits of rights granted.

• Provided help desk support to all users and advised what on what is technically possible or impossible and how to achieve the maximum efficiency from their hardware and software.

• Proficient in all Microsoft Office products including Access, Excel, Word, Power Point, Publisher, and Outlook.

Education:

Mi-Tek, Inc. (Microsoft Certified Education Center) Oak Brook Terrace January, 2010 Exam scheduled for 70-431 (Installing, Configuring, and

Administrating SQL Server 2005)

Mi-Tek, Inc. Oak Brook Terrace

May, 2004 Passed exam 70-228 (Installing, Configuring, and Administrating SQL Server 2000)

Mi-Tek, Inc. (Novell Certified Education Center) Oak Brook Terrace

July, 2000 4.2 to 5.1 Update – Certified Novell Engineer

Mi-Tek, Inc. Oak Brook Terrace

March, 2000 Novell Certified Engineer

Staffware ECRM, Inc. Arlington, TX

March, 1998 Certified MarketForce ECRM distributed database

Joliet Junior College Joliet

December, 1999 Certificate of completion in Microcomputers for

Business

Joliet Junior College Joliet

August, 1994 Associates Degree in Arts and Science majoring in

Business Applications

Professional

Experience:

January, 2001 – Present Advocate Medical Group/ Olympia Fields

Midwest Physician Group

Systems Specialist

April, 1988 – December 2000 Finn & Conway, Inc. Bridgeview

LAN Specialist

References: Available upon request.

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