Tina
L. Hayes
yorktown,va E-mail: *..*******@*****.***
Summary: Excellent skills as a
customer service rep for three years.great communication skills and
ability to be flexible and professional at all times.My skills would
benefit the work place.
Job Objective: CUSTOMER SERVICE REP,3 years
experience Experience: Job Title: customer service rep Employer:
jackson hewllitt tax services, Duties: PROVIDED ASSISTANTS TO THE
CLIENTS ON TAX INFORMATION UPDATES AND FILES PULLED ALSO PASTED OUT
CHECKS.HANDLED HEAVY PHONES MID WEEK AND WEEK ENDS.PREPARED FORMS FOR
THE TAXES OF CLIENTS.UPDATED CLIENTS FILES CONCERNING PERSONAL
INFORMATION AND ID OR SOCIAL SECURITY INFO UP DATES.PROVIDED
APPOINTMENTS FOR CLIENTS TO GET TAXES PREPARED OR DONE. Job Title: FAST
FOOD Duties: SUPERVISED A CREW RAN AN OPERATION OPENING AND
CLOSING PROCEDURES WERE CASH HANDING PREPARING BANK DEPOSITS INVENTORY
ORDERS MONITORING LABOR FOOD LOST CHECKING IN FOOD ORDERS CLEANLINESS
GREAT CUSTOMER SERVICE HANDLING COMPLAINTS.
Job Title: SECURITY SUPERVISOR Duties: scheduled workers to work areas
assigned jobs to be filed for clients needing service pasted out pay
checks drove workers to work areas as needed checked different areas
for correct paper work at each area or booth. monitored pay hours
worked or not worked briefed worker as to any no shows and hours not on
the work sheet Skills: CUSTOMER SERVICE, SECURITY SUPERVISOR,
MANAGER, CASH HANDING, HOSPITALITY, SUPERVISORY Education: High
School burlington tech. nursing fast food manager training security
Additional Comments: Provided jackson hewitt
customer service for the tax season. provided security comp with
supervisory customer service and communication skills.My skills
included phone light data entry files data updates and resolving
problems or complaints.