Administrator

Charles K. Pearce

**** *********** ***** • Sugar Land, Texas 77479 • 281-***-****(832) 235-8240 cell

**************@*****.***

NURSING FACILITY ADMINISTRATOR / ASSISTED LIVING ADMINISTRATOR

Expert in Turnaround Operations—Nonprofit & For Profit Organizations

Well qualified Management leader with extensive experience within for profit and nonprofit long term care facilities. Successful in leveraging human capital, accounting and operational resources to deliver results. Excellent analytical, organization, teambuilding and planning skills. Licensed Nursing Home Administrator and Certified Assisted Living Administrator with a proven track record in increasing resident satisfaction, quality and service levels, while reducing operating costs. Core competencies include:

 P&L, Budgeting & Forecasting  New Facility Startup & Turnarounds

 Regulatory Compliance & Reporting  Professional Staff Recruitment & Training

 Business Office Management  Purchasing & Inventory Management

 Facility Enhancement & Management  Marketing & Community Outreach

 Continuous Quality Improvement  Medicare, Medicaid & Private Pay Facilities

PROFESSIONAL EXPERIENCE

PEARCE CONSULTING, Sugar Land, Texas 2007 – Present

Accepted short and long term engagements providing interim administrative management expertise to long term healthcare facilities. Engagements include:

Spring Branch Transitional Care Center

• Successfully transitioned new facility administrator and director of nursing, and recruited a highly qualified Licensed Medical Social Worker to stabilize interim administration.

• Coached management team on full book and life safety code surveys.

• Wrote plans of action to correct 12 deficiencies in nursing and 43 physical plant deficiencies.

• Drove Medicare census up 15% and significantly lowered resident/family complaints.

Park Manor of Quail Valley

• Restructured clinical department and initiated new controls that increased resident/family satisfaction for this 125-bed facility.

• Reduced aged receivables by 50% and DSO by 10% within 120 days.

RICHMOND HEALTH CARE CENTER, Richmond, Texas 2004 – 2006

Nursing Facility Administrator

Recruited by Health Service Management of Texas lead the turnaround of this unprofitable Medicare, Medicaid and Private Pay facility experiencing collection issues, excessive operating expenses and low census levels. Assumed P&L and operating leadership for a staff of 78, all recruitment, training, strategic/tactical planning, budgeting, accounting, clinical services and activities management.

• Positioned facility to achieve profitability within six months (the first time in five years).

• Led facility improvements and an aggressive recruitment effort to secure highly credential physicians.

• Initiated wound VAC training program and began admitting wound VAC patients.

• Increased Medicare A & B utilization and tripled Medicare census.

Charles K. Pearce Page Two

PROFESSIONAL EXPERIENCE (Continued)

SPJST REST HOME NO. 2, Needville, Texas 1994 – 2004

Nursing Facility Administrator

Ten-year career providing administrative management for this 58-bed, long term care facility employing 70+. Full operating leadership for strategic and tactical planning, staff recruitment and development, new program/service development, accounting, financial reporting, purchasing, inventory control, regulatory compliance, resident relations, marketing and community outreach, contract administration/negotiations, quality assurance, facilities management and performance improvement.

• Provided vision and direction in leading the turnaround of this not-for-profit facility from a loss of $66,000 to a gain of $700,000 during tenure.

• Designed and secured Board of Director’s buy-in of an Employee Arbitration Program as a protection plan to avoid future lawsuits.

• Leveraged medical insurance programs at both Needville and Taylor locations to generate a $20,000 annual premium savings.

• Introduced the facility’s first retirement program to include a matching 401(k) plan.

• Increased wages for Charge LVNs through the implementation of the 32-for-40 program.

• Authored, designed and launched marketing collateral, and led community outreach efforts.

• Transitioned facility from major medical to a group health program that reduced employee premiums by 58%.

• Coached, mentored and trained staff to achieve a zero deficient annual survey and high resident service levels.

COLONIAL OAKS NURSING HOME, Goldthwaite, Texas 1993 – 1994

Nursing Facility Administrator

Managed a 120-bed Medicaid-only long term care facility for an insolvent management company.

• Instituted new admission’s practices and controls that significantly improved continuity of care and census levels.

• Developed and facilitated outreach programs to improve Colonial’s reputation within the community.

Earlier experience as the Nursing Facility Administrator at Heritage House (124 beds), Rosebud, Texas and Woodcreek Nursing Center (190 beds), Tyler, Texas (1991 – 1993).

• Led the stabilization of staffing, occupancy and customer satisfaction at the Heritage House during its bankruptcy and subsequent acquisition by Texas Health Enterprises.

• Transferred to Woodcreek Nursing Center by the same management company and successfully resolved 35 pages of deficiencies for this decertified Medicare facility within 60 days.

EDUCATION, LICENSES, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

University of Mary Hardin-Baylor, Belton, Texas, Graduate Studies—Health Service Management

University of Texas, Austin, Texas, BBA, Management

Licensed Nursing Facility Administrator • Certified Assisted Living Manager

HIPPA & Regulatory Management ● Resident Assessment & Services

Financial Management ● Marketing Strategies ● Human Resource Management

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