PORT JEFFERSON, NY *****
PROFESSIONAL EXPERIENCE
Suffolk Dental Center 2000-2008
Bayshore, NY
Dental Assistant to the Dentist
Responsibilities
Prepare and arrange instruments, medications and required material.
Prepare patients for dental health services and instruct them in appropriate post dental treatment, diet and oral hygiene.
Prepare dental materials: cements, amalgam, composite, impression materials, etc.
Promptly follow all instructions from the dentist dealing with patient comfort.
Take inventory, stock all supplies, instruments and medications and order said items.
Take patient x-rays and process dental x-rays and maintain x-ray machinery.
Perform required laboratory procedures, i.e., take dental impressions, pour plaster modals, etc.
Being familiar with and use fourhanded assisting technique.
Maintain dental equipment and operatories in good, clean condition at all times.
Maintain the instruments and working areas in strict accordance with sterilization/disinfect ion protocols per OSHA guidelines.
Cross-train in other dental support positions as necessary, i.e., reception, orthodontics, oral surgery.
Maintain personnel protection per OSHA guidelines as it pertains to personnel safety, i.e., protective clothing, eyewear, gloves.
Participate in in-service training, department and general staff meetings and clinics.
Instruct patients in oral hygiene and plaque control programs.
KIM KANE
151 STUYVESANT DRIVE
PORT JEFFERSON, NY 11776
Triple Crown Foods 1990-2000
Patchogue, NY 11772
CUSTOMER SERVICE SPECIALIST
Responsibilities
- Provided support to the sales team, ensuring all sales and service objectives were met.
- Worked with new customers.
- Take phone orders from customers.
-Customer follow up letters/calls.
-Generated additional revenue utilizing thorough product knowledge and friendly sales techniques to up sell products.
-Located hard to find items and recommended alternative options for out of stock items.
-Provide customer with information on special offers.
-Purchasing
-Inventory Control
-Establish new vendor contacts
EDUCATION
American Heart Association 8/08
CPR/AED CERTIFICATION
New York State Dental Assisting Program 2000
Stony Brook University
Certification in Dental Assisting
University of Tennessee 1989
A.A.S. ACCOUNTING/BUSINESS