Objective Employment within WIC CLINIC or other Human Services office

Experience

August 2000-May 2005 Umatilla Morrow Headstart Inc Hermiston, OR. 97838

WIC Certifier/Clinic Manager

Screen potential clients for program eligibility in compliance with federal WIC guidelines. Participate in yearly state compliance investigation surveys. Investigate all vendor, client complaints. Plan, implement and provide nutrition education and or counseling to clientele base in an individual and group format. Utilize state database system for the purposes of data transfer, generation of reports, issuance of program benefits, clinic appointment setting.

Provide on going direct supervision, guidance of clinic staff and office flow and or functions. Provide assurance that clinic/office policies and procedures are in compliance. Provide training, work performance reviews and discipline as needed. Participate in all state required meetings as well as in-services and staff meeting. Provide referral services to clientele base related to social service, medical and nutritional needs. Participate in inter-agency agreements, plans.

Plan, implement and provide nutrition education to clientele base in and individual as well as group format. Provide materials to clientele base in both the English and Spanish languages. Provide translation services as needed to non-bilingual staff. Communicate effectively with precision with other agencies, staff, and clientele base in both the written and verbal format adhering to strict confidentiality standards when applicable.

August 1998-May 2000 Family Medical Center 1120 W Rose St Walla Walla, WA. 99362

WIC Certifier

Screen potential clients for program eligibility in compliance with WIC federal guidelines. Determine eligibility and issue benefits per policy and procedure. Maintain a clientele base for eligibility screening, appointment setting, benefit issuance, chart maintenance ectra.

Provide clinical office support to ensure smooth office functioning and flow. Utilization of most office equipment, computer software programs as well as database systems. Perform reception duties as required such as answering phone and personal inquires, setting appointment times, issuing and reconciling checks, compiling state reports, filing, chart construction and generating general office documents

Plan and provide nutrition counseling in a group and individual setting. Provide translation services as needed to non-bilingual staff in a medical appointment setting as well as general communication. Communicate effectively both verbally and written with co-workers, office staff, clients and other social service agencies.

Education

1996-1997 Walla Walla Community College Walla Walla, WA 99362

Associate in Arts Degree

Honors course work

References

References are available on request.