Christina Owens
*** ****** ********** **. **************, TN 37027
***********@*****.***
OBJECTIVE
To obtain a position as a customer service professional with a company that I can continue to strengthen my skills
SKILLS PROFILE
• Ability to operate Model 5000 copy/collating machine
• Good filing and organizational skills
• Experience in handling confidential paperwork
• Ability to take accurate phone messages and deliver messages promptly
• Good customer-relations background
• Experience in handling confidential phone calls
EMPLOYMENT HISTORY
Medicare-D Reperensentive
CVS Caremark Nashville, TN
Provide customers with insurance coverage information
Refill customers prescription while maintaining confidentiality
Ensure members have no outstanding balances
Provide the member with information about their plan
Making sure members had no outstanding bill
Teller 2009-2010
Advance Financial Nashville, TN
• Provided customers with loans
• Took payments for loans
• In charge of paying bills for customers making sure they had no outstanding bill
• In charge of handing out money orders
• In charge of keeping file room neat and clean
Crew Member 2007-2010
McDonalds, Nashville, TN
• Provided customers with their orders
• Assisted employees with the kitchen work
• Assisted managers with help on their shift
• Trained new employees
• Operated multi-line/headset
Sales Representative 2008-2008
Gap Inc. Opry Land Nashville,TN
• Organized display board/stands
• Organized inventory
• Restocked the store after hours
• Maintained a clean work environment
EDUCATION
Diploma 2007-2009
Stratford Comprehensive High School