David Genzel
Costa Mesa, CA
***********@*****.***
OBJECTIVE: To obtain a solid position within this company.
SUMMARY: • Field Sales Experience in On/Off Premise Channels in Beverage Alcohol Industry.
• Experienced Manager and Receiver in the Alcohol Retail Industry.
• Previous experience as a Customer Service Representative.
• Experience with both family style restaurants and corporate.
EDUCATION: Associates Degree Media Arts and Animation, December 2004
Art Institute of California, San Diego, CA
EXPERIENCE: Diageo Guinness USA – October 2008 – June 2009
• Field Sales working directly with local distributor to ensure key execution for off-premise, on-premise, and broad market channels.
• Quality Audits within On-Premise Accounts through training, presentations and POS marketing.
• Monthly Goals, Incentives, Capabilities and Market Trend Analysis
• Weekly Recaps and Collaboration with Distributor and Industry Personnel.
• Innovation and New Product Kick Off Meetings and Presentations.
• Supplier and Distributor Crew Drives and Collaboration.
• Targeted Key Accounts for increased distribution, visibility, and volume.
• Certified Draught Tech Completion for Guinness.
US Concepts – MKTG Marketing – June 2008 – October 2008
• Field Sales working directly with Diageo Guinness and local distributor to ensure key execution for off-premise display activity and weekly ads for chain and other grocery channels.
• Merchandising and Visibility duties.
Howie's Game Shack – December 2007 – June 2008
• Managing and motivating a team to increase sales and ensure efficiency
• managing stock levels and making key decisions about stock control
• Analyzing sales figures and forecasting future sales volumes to maximize profits
• Ensuring standards of quality, customer service and health and safety are met
• Promoting the organization locally by liaising with local schools, newspapers and the community in general
• Organizing special promotions, displays, and events
• Maintaining awareness of market trends in the retail industry.
Beverages and More, August 2006 - December 2007 - Laguna Niguel, California
• Merchandising
• Inventory control
• Team and customer support
• High volume sales and figures
• P&L reports, payroll, and scheduling
• Extensive knowledge of wine, beer, and spirits.
• shipping and receiving
Blizzard Entertainment, August 2005 - May 2006 - Irvine, California
• Game master, EMT.
• Character specialist.
• High quality in customer service.
• High productivity metrics
• Knowledge of tools including; SANA, ANA, RESET UI, Multi-cruncher Tool.
Chili's, October 2004 to August 2005 - Vista, California
• Responsible for customer service and overall satisfaction.
• Quality Assurance role in preparation for arrival of product.
Brunos Italian Restaurant, January 2001 to June 2004 – San Marcos, California
• Utility worker, host, busser, server, bartender.
KFC, October 1999 to December 2004 - Vista, California
• Insure daily and hourly forecast sales and speed variables.
• Experienced with inventory tracking for food quality and figures daily.
• Responsible for daily shift line checks to ensure a quality product.
• In charge of designating employees to certain areas to maintain quality of service.
• Team Trainer.
• Meeting daily sales and food cost objectives.
References: Josh Pelter - Diageo Guinness USA – Distributor Manager for OC/LA – 310-***-****
John Baxter – Diageo Guinness USA Quality Manager for Western Division - 949-***-****
Dave Castle – Diageo Guinness USA Key Account Manager for National Accounts - 714-***-****
Paul Yankey, Howies's Game Shack – Vice President - 949-***-****
Noel Holmes - ReadyTech - Training Specialist 510-***-****
Lisa Bucci - Brunos Italian Restaurant - Restaurant Manager - 760-***-****