Manager Maintenance

Stephenson Terry

*** *. ******* ******

Philadelphia, PA 19144

267-***-**** (home)

215-***-**** (cell)

OBJECTIVE: I want to acquire the position of a maintenance worker with my utmost dedication and experience in the field of both outdoor and indoor maintenance.

1995 – 2012 United Parcel Services

Metro Philadelphia District and Philadelphia Airport

Front and Oregon Avenue

Philadelphia, PA

DUTIES:

• Physical continual lifting

• Lowering and sliding packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs.

• Delivering packages to consumers

• Load and unload airplane feeder trucks

• Secondary sorter

• Load and unload trailers

• Responsible for routine picking, receiving, shipping and packing functions in accordance with established work processes.

• Operated material handling equipment as necessary.

• Lifted materials and boxes moving in and out of department.

• Maintained operating equipment and work area.

1997 – 2001 Courtyard by Marriott (Maintenance Coordinator)

3327 Street Road

Bensalem, PA

DUTIES:

• Handled regular equipment, tools used in construction and community facility maintenance

• Used typical equipment methods, and tools for construction maintenance

• Transported different equipment, materials, and tools from and to different hotels area

• Ensured staff and other safety by setting out right symbols

• Repaired heating and heating systems

• Repaired air conditions and electrical equipment

• Provided carpentry, detailing and gardening

• Licensed to drive company vehicle from city to city if needed for supplies

• Planned various types of trees by using hand tools

• Created logs of different actions plus defensive maintenance services

• Installed and maintained physically landscaped areas

• Reserved the whole things freshly painted as well as inspected construction maintenance

• Used different hand tools such as standard saws, chain saw, snow blowers etc

1985 – 1993 General Security Services

1339 Brandywine Avenue

Philadelphia, PA

DUTIES:

• Supervised and scheduled time and payroll for employees

• Perform safety inspections

• Provided investigations for theft and disruptions

• Examine gates, doors and windows to determine the security.

• Prepare reports and routine.

• Daily patrolling on foot or on vehicle to assure the security of assigned area.

• Provided escort services to visitors and customers.

• Keep an eye and report irregularities like leaking water pipes, security doors left unlocked, presence of unauthorized persons etc.

• Performed routine checks of street lights and emergency call boxes to ensure proper functioning.

• Inform and warned violators of rule infractions like smoking, loitering, carrying forbidden things.

• Provided lockout services and information including public assistance.

• Skilled in utilizing building security, lock systems and procedures.

• In-depth knowledge of local, state and federal traffic rules and regulations governing the operation of a passenger vehicle.

• Great ability to collect data, compile and prepare reports.

• Excellent ability to detect problems and report information to appropriate personnel.

• Strong ability to maintain and follow safety procedures.

• Remarkable ability to resolve customer's complaints.

1978 – 1989 Greyhound Food Management (Burger King)

DUTIES:

• Full accountability for restaurant operations in the absence of the Restaurant General Manager or Senior Assistant Manager

• Directs efficient and accurate preparation and sale of products for prompt customer delivery within the established speed of service guidelines

• Motivates and directs team members and Hourly Shift Coordinators to exceed customer expectations with food and friendly service in clean surroundings

• Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies

• Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results

• Enforces compliance with government regulations, Market Policy, employment laws, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts

• Recruits, selects, hires and retains effective team talent. Counsels and disciplines team members as necessary

REFERENCE AVAILABLE UPON REQUEST

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