Registered Nurse Customer Service

Gineen Rago, RN

*** ***** **. *-*

Lincoln Park, NJ 07035

Telephone: 973-***-****. Email: *******@*****.***

Skills-

• Experienced in the area of Critical Care/ICU nursing for over 5 years

• In depth knowledge of medical terminology

• Excellent communication and interpersonal skills.

• Strong ability to work closely with families and patients and help answer their questions and provide guidance

• Resourceful in completing projects; ability to multi-task effectively

• Can type 60 WPM

Professional Experience-

Nurse Manager Jan 2011-Present

Columbus Hospital LTACH, Newark NJ

• Direct supervision of staff of over 100 employees which include RN’s, CNA’s and Telemetry Technicians

• Responsible for the coordination of care in a complex environment providing care for critically ill patients needing long-term acute care

• Clinical decision making to support staff in provision of care and to meet department and organizational goals

• Participates in committees involving quality assurance, performance improvement and patient safety.

• Conducted training and development activities for staff nurses, providing coaching and monitoring.

• Oversight of staffing and scheduling

RN STAFF NURSE (Medical Intensive Care Unit) Aug 2006 – December 2010

Clara Maas Medical Center, Belleville, NJ.

• Working closely with a multi-disciplinary team for care and treatment of critically ill patients

• Responsible for caring for patients on mechanical ventilation and for titrating vasoactive medication

• Assisting doctors with bedside procedures, both emergent and routine

• Performed duties as Charge Nurse booking ICU beds, arranging patient care assignments, and dealing with various issues that may arise

RN STAFF NURSE (Float Pool) March 2006 –August 2006

Clara Maas Medical Center, Belleville, NJ

• Performed duties as an RN on various units within hospital

• Ability take on various patient assignments in different settings

Early work experience

Administrative Assistant August 2005- January 2006

Commerce Insurance Services, Pharmaceutical/Clinical Trial Division, Randolph, NJ

• Assisted insurance agents with filing, correspondences, and data entry

• Arranged insurance portfolios for clients

• Answered phone calls and directed calls appropriately

Warranty and Customer Service Representative April 2003- January 2005

StreetGlow, Wayne, NJ

• Fielded phone calls from customers regarding defective items and processed return and exchange claims according to company policy

• Assisted sales representatives with buyer order entry

• Coordinated shipments with major dealers

Education

Associate Degree in Nursing

County College of Morris, Randolph, NJ

December 2005

Licensures and Certification

Registered Nurse in the State of NJ

BLS Certified

ACLS Certified

Intra-Aortic Balloon Pump Certified

References furnished upon request

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