Capacity Planner, Performance Mgmt., Business Analyst, Project manager
Resume:
Michael E. Olson MMIS, CISSP
**** ********** **. *******, ** 20171
Ph: 913-***-**** email: olson.m06.gmail.com
Functional summary
I have 14 years of extensive experience in the computer industry. Typical responsibilities include Capacity Planning, Performance Tuning, Data Center Consolidation and authoring Technical White Papers for Executive Management. I hold a Masters in Management Information Science. I am or have been certified as a Certified Information Security Professional (CISSP), ITIL, MCSE, and Network +.
Employment
Dec. 2011-present Kforce/American Family Madison, WI
Capacity Planner
Capacity Planning for American Family Insurance
"« Delivering baseline utilization models for servers, storage and network devices
(Redhat, Windows 2003/2008, VMware, EMC, JBOSS, Oracle, NetQos, BMC Patrol, Predict and Analyzer)
Dec. 2010-Dec. 2011 Y3K Consulting Chantilly, VA
Capacity Planner
Capacity Planning and Enterprise Architecture support of the DoD MHS System.
"« Authoring Capacity Planning processes based upon ITIL best practices.
"« Delivering baseline utilization models for servers, storage and network devices
(HPUX, Windows 2003, VMware, Weblogic, Oracle, HDS, EMC)
"« Deployed and maintenance of Performance Management Software.
(Teamquest, NetCool)
Oct. 2009-Oct.2010 Y3K Consulting/Agilex Chantilly, VA
Capacity Planner/Senior System Engineer
Provided Capacity Planning and Load Test support for Veterans Administration Chapter 33 Project
"« Devised overarching Load Test and Capacity Plan for VA Chapter 33 New GI BILL Project
"« Generated baseline architectural models for applications, servers, network devices and storage
(RHEL, Windows 2003, Apache, Weblogic, Oracle, VMware, NetApp, 3PAR)
"« Executed load testing for four software release recycles
"« Deployed and maintained Load Test Management software
(Load Runner, OEM, Teamquest, Wire Shark)
Nov. 2007- June 2009 Northrop Grumman Chantilly, VA
Capacity Planner/Senior System Engineer 5
Provided Capacity Planning and Performance Management support for all DoD HealthCare Systems
"« Devised and calibrated baseline models for servers, storage and network devices.
(HP-UX, Windows 2003, Citrix, EMC, HDS, Netcool)
"« Assisted in troubleshooting and identification of capacity/performance issues
"« Extensive experience with application modeling, reporting and performance monitoring
"« Evaluated impact of proposed DoD IPV6 implementation on HealthCare Systems
"« Architected the consolidation of Tuxedo Application Layer
Mar. 2007-Aug.2007 Acumen Solutions Vienna, VA
Project Manager, Data Center Consolidation
Responsible for migration of two VeriSign Data Centers to Sterling, Virginia
"« Responsible for managing team of engineers to migrate and consolidate applications such as “American Idol” from Boston Datacenter to Sterling, Virginia
Sept. 2005-Mar.2007 SAIC Falls Church, VA
Capacity Planner/Senior System Engineer
Delivered Capacity Planning and Enterprise/Information Architecture support for all DOD HealthCare Systems worldwide. Capacity Planning & Enterprise Architecture support for Pfizer Data Center Consolidation Project
"« Responsible for devising consolidation and migration approach for a dozen Pfizer Data Centers
"« Devised and calibrated baseline models for servers, storage and network devices.
(HP-UX, AIX, Windows 2003, RHEL 4, VmWare, EMC, HDS, CISCO, Egenera Blades, OPNET)
"« Optimized configurations to maximize utilization of existing assets.
"« Generated eighteen month rolling forecasts in order to maximize ROI for expenditures
"« Assisted in troubleshooting and identification of capacity/performance issues
"« Extensive experience with application modeling, reporting and performance monitoring
May 2000-Sept.2005 Sprint Overland Park, KS.
Team Lead-Capacity Planning/Performance Team
Responsible for enterprise wide performance tuning and Capacity Planning with more than eight thousand servers and a sustaining budget of one billion dollars utilizing HP-UX, Solaris, Linux, AIX and WinTel Platforms. Managed Performance Team of four to six engineers
Tools: HP Openview, Teamquest View, Teamquest Modeler and Concorde NetHealth.
"« Devised and implemented common statistical modeling process, Scale Model Testing and standardized MIS alarm metrics.
"« Reorganized capacity planning to align with ITIL principles.
"« Tier-4 support for all Severity 1 outages.
"« Developed training curriculum for the Capacity Planning Team of 20.
"« Audited all IT Projects greater than one hundred thousand dollars.
"« Partnered with Application Administration to develop and deploy enterprise logging standards.
"« Decision maker for Application and Server Consolidation Team, tasked with reducing Information Technology’s sustaining budget by $100 million in 2004. Savings of $124 million achieved to date.
"« Implemented purge initiative as part of Information Lifecycle Management initiative which reclaimed thirty terabytes of storage.
Feb. 2000 - May 2000 Intellimark/IRS Nashville, TN.
Senior Technical Consultant
Responsible for maintenance and troubleshooting of UNIX based Aspect Telephony System for Internal Revenue Service. (Multiple T1 lines, 11OO trunks and Geotel Routers) Secret Clearance-expired 2005
April 1999- Feb 2000 Intellimark/American Century Kansas City, MO.
Senior Technical Consultant
Completed evaluation, acquisition and deployment of Y2K remediation tools for twenty-two hundred clients. Delivered Tier-3 support and root cause analysis of parallel efforts (WinTel, IIS4 and SQL Server 6.5).
July 1998- March 1999 J.B. Hunt Corporation Lowell, AR.
System Engineer/Network Administrator
Provided Desktop Support for 400 NT and OS2 Workstations. Configured DB2 Gateways and collaborated on building their first Intranet site utilizing Skill Vantage. Delivered technical support for Peoplesoft HR & Financials packages. Responsible for day to day management of six MIS Interns.
Nov.1997 - May 1998 Teksystems/Montgomery-Kone Moline, IL.
System Engineer/Network Administrator
Delivered Tier-2 support and problem resolution for fifty satellite locations. Migrated Novell Network from Novell to Windows NT. Managed multiple Novell and NT Domains as well as Exchange Server
Sep. 1992 - Oct 1997 Dealer Marketing Services, Applied Systems, Parsons
Technology Mid-West
Computer Technician
Created Peer-to-Peer Networks for clients. Provide remote support of company software by phone and modem via Reachout and Pcanywhere32. Delivered Tier-2 problem resolution for clients in the United States, Canada and Puerto Rico. Resolved integration problems between Microsoft Office Suite and proprietary systems software. Delivered Call Center support for multiple Software Packages on Windows, Macintosh and Novell.
Military
U.S. Army, 1st Infantry Division Desert Storm 1990 -1991
U.S. Army, 1st Calvary Division Ft.Hood, TX. 1987 - 1989
Education
Bachelor of Science, University of Iowa, 1992
Master of Management Information Science, Friends University, 2003
References
Available upon request
Awards Received
Sprint Star Award, 2002
Sprint Excellence Award, 2002
Southwest Asia Service Medal, 1991
National Defense Service Medal, 1991
Army Achievement Medal, 1989,1991
Army Service Ribbon, 1989
Good Conduct Medal, 1989
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