Information Systems Analyst

QUALIFICATIONS PROFILE

Competent, innovative, and performance-driven IT professional offering extensive years in leading technology initiatives combined with in-depth knowledge of network security systems, applications, procedures, and techniques. Strong qualifications developed over comprehensive experience with focus on information management, IT support services, and network administration.

- Demonstrated expertise in developing new methods and approaches in a wide variety of IT specialties while completing functional projects within budget and time constraints

- Highly adept at directing competent teams, assessing technical challenges, and transforming ideas into appropriate workable solutions

- Utilize strategic thinking and technical proficiency in developing, analyzing, testing, and modifying computer programs; capable of writing program operation manuals and technical program requirements documents

- Proficient in motivating people at all levels of expertise; accustomed to cultivating positive working relationships with all contacts within line of work

- Currently hold Security Clearance (Government issued SECRET clearance)

PROFESSIONAL EXPERIENCE

Landstuhl Dental Activity - Landstuhl, Germany - 25B (MOS)

SYSTEMS ADMINISTRATOR / INFORMATION ASSURANCE SECURITY OFFICER JUNE 2006-JULY 2009

Key Accomplishments:

- Provided technical expertise in administering more than 350 workstations and 250 users geographically dispersed across 3 countries in Western Europe including Germany, Belgium, and Italy

- Functioned as Non Commissioned Officer in Charge and coordinated all functional areas of Information Management Office

- Managed and ensured the certification of all users and monitored illegal use of the government computer system

- Served as the primary hand receipt holder and maintained a hand receipt in excess of $1 million with no loss

- Led the successful development and implementation of a plan to replace all 350 current workstations

- Utilized strong leadership skills in directing the integration of all systems from Windows 2000 to Windows XP

- Oversaw and ensured thorough implementation of 22 digital x-ray systems along with addition of new computer systems for each operatory within the dental clinics, including training of all system operators

- Regular IT briefings to the Senior Command Team on all information management issues

- Coordinated the migration of an e-mail work order system to Remedy, an online work ticket-based system

- Managed the configuration of the information processing equipment into required operating configurations

- Efficiently performed wide-range of operations and systems administration as well as maintenance functions on assigned computer systems, and information assurance duties in Computer Emergency Response Teams (CERTS)

- Supported and directed less experienced personnel to enhance knowledge of installation, operation, and maintenance of information processing equipment

- Rendered exceptional performance as the Team Chief for the Information Management Office

115th Forward Support Battalion - Ft Hood, TX - 25B (MOS)

INFORMATION SYSTEMS ANALYST TEAM CHIEF JAN 2003-JUNE 2006

Key Accomplishments:

- Managed and maintained efficiency of more than 900 users accounts and 700 computer systems

- Conceptualized, designed, and set up an entire IT network and infrastructure for the Battalion Headquarters and company buildings while deployed to Iraq

- Responsible for the Battalion’s Information Management Office IT Team

- Administered change of computer operating systems from Windows NT to Windows 2000

- Provided primary leadership in overseeing VSAT (Very Small Aperture Terminal) for Brigade Combat Team with the 1st Cavalry Division

- Awarded Army Commendation Medal for exceptional leadership while deployed with the Division to Iraq

- Deployed to Iraq from May 2004 to June 2005

141st Signal Battalion, Wiesbaden, Germany, 25B (MOS)

SIPRNET (SECURE INTERNET PROTOCOL NETWORK) SYSTEMS ADMINISTRATOR JAN 2000-JAN 2003

Key Accomplishments:

- Efficiently managed more than 500 SIPR accounts for 1AD (First Armored Division); acquired comprehensive experience working with environments with focus on Windows NT Server and Windows NT

- Led the direct integration of more than 1000 new computer systems to the division prior to deployment to Kosovo

- Night Shift NCOIC (Non Commissioned Officer in Charge) for the Network Operations Center while deployed to Kosovo

- Organized and facilitated training with staff to ensure improvement in work performance and efficiency

- Coordinated and maintained all Microsoft Exchange aspects of more than 800 users and 1000 computer systems

- Deployed to Kosovo September 2000 to February 2001

OTHER EXPERIENCE

25B (MOS) Training - Ft. Gordon, GA

INFORMATION SYSTEMS ANALYST JULY 1999-JAN 2000

92A (MOS) - Fort Sill, OK

AUTOMATED LOGISTICAL SPECIALIST JAN 1997-JUL 1999

92A (MOS) - Ft. Sill, OK

SAMSS II (STANDARD ARMY MAINTENANCE SUPPLY SYSTEM) OPERATOR JAN 1996-JAN 1997

92A (MOS) Training - Ft. Lee, VA

AUTOMATED LOGISTICAL SPECIALIST JUNE-AUG 1995

EDUCATION

70 CREDIT HOURS IN INFORMATION SYSTEMS - University of Maryland - College Park, MD

20 ADDITIONAL CREDIT HOURS IN MILITARY ARTS TRANSCRIPT

CERTIFICATION

A + Certification

GIAC Security Certification

Information Assurance Security Officer Certification

Information Management Officer Certification

PROFESSIONAL TRAINING

- Primary Leadership Development Course

- 25B Military Occupational Specialty Course (25 weeks) : Information Systems Analyst

- Security + Level I and II Schoolhouse Course

- Information Assurance Security Officer Course

- Information Assurance Technical Level I Training

- Communications Security

- Encryption Technologies

- Firewalls and VPNs

- General Security Concepts

- Implementing Active Directory users and groups

- Infrastructure Security

- Intrusion Detection and Risk Management

- IP Addressing and Routing

- Microsoft Windows Server 2003

- Advanced Networking I and II:

Network Infrastructure and Active Directory Physical Design, Operating Systems and TCP/IP, Operational and Organizational Security, Planning and implementing an Active Directory Infrastructure, Planning and Implementing Group Policy, TCP/IP, Windows XP Fundamentals

AWARDS

- All NCOERs (Non-Commissioned Officer Evaluation Reports) rated Among the Best with Excellent Bullets and Superior Ratings

- Three- time Army Commendation Medal Award

- Four- time Army Achievement Medal Award

- Four-time Army Good Conduct Medal Award

- National Defense Service Medal

- Korean Defense Service Medal

- Armed Forces Expeditionary Medal

- Global War on Terrorism Expeditionary Medal

- Global War on Terrorism Service Medal

- NATO Medal

- Four-time Overseas Service Medal Award

- Numerous Certificates of Achievement and Coins of Excellence

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