Customer Service Accounts Payable

AVIS J. DAVIS

**** ***** ******** ****** 843-***-**** (home)

Lot#65-843-***-**** (cell)

North Charleston, SC 29420 *********@***.***

SUMMARY

Medical professional with diversified experience Developed strong accounts payable and strategic customer service skills. Experienced with:

• Microsoft Office • Various Accounting Programs

• Accounts Payable • Data Entry

• ICD Coding/IDX Systems • 10-Key by touch

• Customer Service • 12,000 keystrokes per hour

EXPERIENCE

Pathology Service Associate (PSA) Charleston, SC 2004-Present

Payment Processor/Refund Associate

Process Insurance, Personal Payments, Adjustments, and denials Medicare, Medicaid Payments, Contact Insurance Companies for proper payments. Balance daily Account Receivable reports, Knowledge of On-base system. Refund Associates job to research patient accounts and determine if a refund is due to either the patient or the Insurance.

Charles Foster Staffing Agency Charleston, SC 2004-2004

Mail Correspondence/EDI Specialist

Review DMERC correspondence (EOMB’s decision letters, etc.) to identify and prepare claim for review process, hearing process, and ALJ. Track level of status in People Soft Accounts Receivable and make entries as appropriate. Scan and index documents as necessary. Other duties as assigned by the Supervisor.

SunCom (Triton PCS Inc.) Charleston, SC 2001-2003

Accounts Payable Clerk/ financial Services

Filed all checks and paid invoices. Copied checks and invoices over a certain amount for the Staff Accountants Received Invoices and matched with appropriate documentation. Worked on special projects for the Accounts Payable Supervisors. Established flaring system and W -9 ending files Prepared various vendor invoices to be paid utilized various Accounting programs including Peachtree and Great Plains. Managed all appropriate duties including files, data entry and miscellaneous tasks will minimum supervision. Located and communicated with customers with delinquent accounts to secure payments Maintained financial status of customer and collections efforts. Called customers by telephone in attempt to determine reason for outstanding payments Reviewed terms of sales, service, or credit contract with customers. Negotiated payment arrangements with customers within the department guidelines Promoted to Accounts Payable Clerk.

Hill-Rom, Charleston, SC 1999-2001

Reimbursement Specialist

Process all Explanation of Medical Benefits (EOMBs) denials through Medicare Part-B guidelines. Reviewed and processed paperwork in a timely manner. Diligently on Calculated Medicare Part-B charges on a daily basis. Expedited Explanation of Medical Benefits process through the specified three-step process. Summarized the operation of the outside sales field for the Medicare Part-B process. Research and prepared claims for appeal status. Follow-up reports and electronically keyed claims and transmitted into the DMERC.

EDUCATION

Trident Technical College, Charleston, SC Accounting Program

Strayer University Bachelor Degree, Charleston, SC Business Administration/Finance 2011

Strayer University Associates Degree in Finance 2010

Diploma, Gordon H. Garrett High School, Charleston

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