Sales Life Insurance

Kimberly Thomas

*** **** **** **** **. ******.********.*@*****..***

Boyertown, PA 19512 610-***-****

EDUCATION

Saint Joseph’s University, Philadelphia, PA

Bachelor of Science, Business Administration, January 2009

Major: Business Management Concentration: Psychology

RELATED EXPERIENCE

Sept 2012-Present River Crest Golf Club and Preserve Phoenixville, PA

Caterer: Setting up facility as requested; tearing down post events; serving dishes for each course in a timely fashion; catering to the needs of guests as requested during each event to maintain a high level of member and guest satisfaction; overseeing stations and assigned tables during events to familiarize guests with hors d’oeuerves, dishes, entrees and desserts; serving guests choice of wine with dinner; polishing silverware and glassware for future events to improve presentation and appearance; assisting other caterers in responsibilities for preparing upcoming events as well as completing my own assigned tasks; working both individually and as a team during events to meet the needs and expectations of members and guests of the club; working with management to understand expectations for each event for the purpose of high efficiency; properly preparing tables and environment for guest specific needs.

Jan 2010-Feb 2011 Best Buy, Inc. Pottstown, PA

Front End Operations Lead: Appointed as store representative for planning community events for store employees to participate; coordinated with local charities and non-profits for store participation in events; maintained required budget for events; part of a team that won operational excellence awards for 11 months out of a 12 month period in Best Buy district 34; responsible for preparing front end cash registers and service desk for sales transactions; reconciled previous day sales; processed customer tax exemption and credit application forms; reviewed daily transactions for discrepancies; submitted sales data for corporate verification; in charge of assisting and training associates at front end; led front end in service plan sales for multiple months; recognized for outstanding customer relations and awarded for receiving the highest amount of positive comments from customers; received promotion from part time cashier to full time front end lead.

Mar 2010-Jun 2010 The Courtyard by Marriott Wayne, PA

Gourmet Attendant: Prepared drinks and food for guests; built relationships with guests to maintain ongoing business; accommodated guests based on their needs; set up and tore down bistro for same day and next day activities; balanced cash drawer both before and after shifts; split tips for servers each shift.

Jul 2006-Dec 2006 The American College Bryn Mawr, PA

Co-op – Assistant event planner: Created slideshow presentation imagery for meetings and events; researched details for guest accommodation i.e. flight schedules, logistical planning, etc.; executed plan to ensure guest satisfaction; put together favors and additional details to create desired environment.

ADDITIONAL EXPERIENCE

Feb 2011-Jul 2012---Comcast Cable---Horsham, PA---Business Sales Consultant

Dec 2008-Oct 2009---New York Life Insurance Company---Horsham, PA---Agent

Oct 2004-Aug 2005---XL Environmental---Exton, PA---CO-OP

Jun 2003-2004---Meredith Manor Catering---Pottstown, PA---Caterer

SPECIAL SKILLS

Computer; Microsoft Office; internet research and e-mail; typing speed; interpersonal skills; organizational skills; attention to detail; problem solving; leadership; goal setting; sales

VOLUNTEER WORK

MS150 City to Shore Bicycle Tour (1997-2004); Relay for Life (2010); Red Cross Blood Drive (2010)

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