Travel Agent
Resume:
Patricia Schultz, CTC
Wilmington, DE 19810
*********@*****.***
SUMMARY OF QUALIFICATIONS
Sabre computer system – 18 years
Corporate Travel and Leisure Travel sales
Experience in Air, Hotel, Car, Train and Cruise Reservations
Three years’ experience in Group Travel including booking, finances and accounting
Proficient in Microsoft Office Word, Excel and Outlook
EXPERIENCE
Senior Travel Consultant - Leisure Sales July 25 2011 – April 13, 2012
Boscovs Travel Center, Wilmington, DE
Sabre GDS create PNRs, Ticket and Sabre Vacations
Responsible for selling travel packages
All Inclusive Vacations, Cruises, Tours, Hotel and Car Reservations
FIT Trips Europe, South America, and other Destinations
Airline Ticketing
Processing payments, issuing checks
Invoicing through Client Base
Group Product Development Agent March 2008 – March 2011
AAA Mid-Atlantic, Wilmington, DE
Responsible for Managing Group Travel Bookings
Schedule Groups
Monitor Groups
Organizing and Booking Side Tours for Groups
Handled all Groups from conception to implementation
Globalware Back Office System
Ticketing with Apollo GDS
Proficient in Microsoft Word, Outlook and Excel
Administrative Assistant/Payroll Department September 2004 – April 2005
State of Delaware, New Castle, DE
Responsible for payroll reconciliation through Kronos computer system
Creating hardcopy/paper back up
Human Resource records for employee’s time out of work with hardcopy/paper back up.
Medical Transcriptionist/Emergency Room Clerk July 2000 – April 2004
Christiana Care Health Systems, Newark, DE
Ordered patient labs and x-rays
Knowledge and Use of Hospital Computer System
Advanced typing skills with accuracy for medical records with Medical Transcription
Excellent communication skills both in Person, on the Telephone, Written and Typed
Travel Agent/Manager October 1981 – May 1999
Gibson World Travel, Claymont, DE
Travel Agent for 18 years
Sabre GDS 18 years
Corporate Sales 4 years
Leisure Sales 15 years as a member of American Express consortium
Office Manager 7 years
Reservations for Air, Hotel, Car, Train, Cruise and Tour bookings, including FIT Travel
ARC report
Ticketing, ticket refunds and exchanges
EDUCATION
Delaware Technical and Community College, Wilmington, DE
Other – Medical Transcriptionist Diploma, May, 2000
Undergraduate Accolades & Involvements
2 year Diploma program with a 4.0 GPA throughout.
The Travel Institute, Wellesley, MA
Certified Travel Consultant Diploma, 1991
Boyd Career School
Diploma program,
St. Mark’s High School, Newark, DE
High School Diploma
TRAVEL EXPERIENCE
Alaska, Hawaii and other US destinations
Canada, Mexico and the Caribbean both Land/Air and Cruise Vacations
England, Ireland and Europe
Greece, Athens and Greek Island Cruise including Mykonos, Patmos and Kusadasi/Ephesus
South America – Peru with Machu Picchu, Argentina with Iguassu Falls and Brazil with Rio de Janeiro
Australia & New Zealand
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