Customer Service Manager

Adrienne Laurel Philo

**** ********** **** ** * Atlanta, GA 30329 v 404-***-**** v email: *************@*****.***

Caring, resourceful and dependable individual capable of learning quickly.

CAREER

2007-2012 BELLO REALTY INC. & MAUI LODGING LLC/ Nani Kai Hale Condominiums

Kihei, Maui, HI

Property Manager and Realtor(S)

- Responsible for managing the operations of rental units at a condominium complex.

- Handle owner/guest relations, process payments, reservations & banking.

- Coordinate cleaning schedules and prepare condos for guest arrivals.

- Resolve maintenance issues.

- List and sell properties.

- Conduct open houses and show properties.

2006-2007 ONIEAL’S RESTAURANT/ONIEAL’S GRAND STREET

Hoboken, NJ/New York, NY

Office Manager

- Responsible for entering and paying all bills using QuickBooks.

- Resolve all building maintenance issues.

- Enter banking reports daily; in charge of all banking and cash deposits.

- Process payroll and employee health benefits.

2005-2006 AA PATCHWORKS, INC., Clifton, NJ

Office Manager

- Responsible for managing the operations of an embroidery company.

- Managed estimates, order processing, production, shipping of orders & payroll.

- Resolved customer service, billing, production and shipping issues.

2004-2005 SOUTHWEST HUMAN DEVELOPMENT

(a non-profit organization helping children in need)

Phoenix, AZ

Accounting Specialist

- Processed counselors’ weekly billing reports using Medisoft.

- Procured office supplies for staff of 400 and processed company deposits daily.

1999-2004 AA PaTCHWORKS, INC.., Clifton, NJ

Office Manager

- Processed orders and quotations for direct embroidery, lapel pins & patches.

- In charge of vendor/client relations, correspondence writing & ordering supplies.

Telcor, Inc., Whitehouse Station & Hackettstown, NJ

1994-1999 Sales Coordinator / Administrator to Director of Sales

- Conducted research, prepared mailings, made sales calls & provided customer service.

Licenses Hawaii Real Estate Sales Agent License, December 2007

New Jersey Real Estate Sales Agent License, January 2006

Computer Skills Computer literate, very proficient using Microsoft Office,

Illustrator, Property Plus, Rent One, QuickBooks and numerous other applications

Education Glendale Community College, Glendale, AZ, 2004-2005

Volunteer Work Arizona Animal Welfare League, 2004-2005

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