Mario Medina
Richmond Hill, N.Y. 11419
*********@***.***
H- 718-***-**** M-718-***-****
SUMMARY
Experienced self-motivated skilled adaptable professional with strong technical knowledge of packaging, customer service, warehousing, inventory, shipping, and receiving. Excellent personnel management skills with union and non-union workers.
PROFESSIONAL EXPERIENCE
Packaging
Trained, managed and supervised packaging operations on generic pharmaceutical and dietary supplements.
Planned, and scheduled the activities for the packaging of pharmaceutical products on both solid and liquid forms.
Research and ordered materials according to product requirements.
Studied and proposed the purchasing of appropriate equipment and components use in the packaging.
Catalogued, warehoused and inventoried the materials used in the packaging of products.
Set up and repaired the packaging equipment at a vitamins and dietary supplements facility.
Customer service
Contacted customers with information about their specific questions.
Provided clients the necessary referral when requested.
Created a database spreadsheet with customer concerns and comments.
Received, managed and monitored incoming calls on a multi-line telephone system.
Verifying all the documentation for accuracy and quality control.
Warehousing, Shipping and receiving
Managed and supervised warehouse shipping operations on a pick, pack and billing of customer orders.
Received merchandise and verified for correctness of the products, quantity and matched against purchasing orders.
Cataloging all the materials and storing them in the respected locations.
Performing cycle counts for inventory verification.
Pulling the required materials according to supplied requisitions.
Scheduled freights and routed trucks for delivery to stores and customers, using UPS, FedEx or US Postal service
in computer based programs with shipments tracking.
Experienced with Material Resource Planning and inventory control programs.
WORK HISTORY
Bostwick Laboratories Inc Tech 26 Shipping Specialist 10/09-03/11
Gourmet Boutique Warehouse Receiving Clerk 07/09-09/09
Danbee Investigations Warehouse Undercover Investigator 07/09-09/09
Weiss Tool Distributors Warehouse Operations Manager 12/07-09/08
Rodi Automotive (Autobarn) Warehouse Operations Manager 10/02-09/07
Nature’s Bounty Inc Packaging Department Mechanic 12/01-09/02
Nature’s Value Inc. Packaging Department Manager 02/01-08/01
Halsey Pharmaceutical Co., Inc Packaging/Shipping & Receiving Department Manager 10/99-02/01
Eon Labs Manufacturing, Inc. Packaging Department Manager 05/97-09/99
Wackenhut Corporation Security guard 01/70-03/73
EDUCATION-CERTIFICATES
Graduated from Ponce High School - Ponce, Puerto Rico.
Trained Instrumentation Mechanic from Union Carbide Caribe Inc. Training School - Guayanilla, Puerto Rico.
Course on Personal Computer Operator - St. John’s University, N.Y.
Security Guard Eight Hour Pre-Assignment Training Course from Star Security Training
16 Hour On The Job Training for Security Guards from Star Security Training
NYS Security Guard License
CPR/AED Certificate from Wyckoff Heights Med.
Metal Detection Certificate From Blue Steel
FDNY Fire Guard Certified