FRONT OFFICE
Resume:
Farrah Bowen
Los Angeles, CA 90018
************@*******.***
Objective To obtain a progressive position that will best utilize my professional skills.
Experience June. 08 – June. 11 Michael Sachs MD Beverly Hills, CA
Medical Administrative Assistant/Front Office
Prepared patient charts for medical examinations.
Performed payment collections via Inservio and Kareo applications.
Responsible for answering multiple phone lines and scheduling appointments for 3 doctors.
Responsible for verifying patient insurance eligibility via Medpoint, Medi-cal, Scan, Navi-net, Care 1st, Blue Cross Blue Shield & Medicare.
Responsible for collecting co-payments.
Confirming appointments for the next day.
Responsible for entering patient demographics into the system via Onstaff & PCM.
Mar. 07 –Jun. 08 Dewey Pest Control Santa Monica, CA
Pest Scheduler/Payment Collector
Responsible for scheduling appointments for nine technicians.
Responsible for logging all received checks.
Prepare technicians schedule on a daily basis.
Collect on all 60 to 120 day delinquent accounts.
Prepare past due letters for delinquent accounts.
Feb.06–Sept. 06 Jovar Services Long Beach, CA.
Billing Collector
Performed collection services for Rancho F.C.U.
Prepared past due letters for delinquent accounts.
Performed collections on over draft protection accounts.
Collect on all 60 to 120 day delinquent accounts.
Performed collections of negative share accounts.
Responsible for creating charge-off reports for collection accounts.
Oct. 04–Oct. 05 Continental F. C. U. El Segundo, CA.
Loan Processor/Collector
Prepare and review loan applications for processing.
Responsible for processing all loan information (Auto and Home).
Retrieve any additional documents needed for loan approval (credit reports, pay stubs, W 2, etc.)
Prepare loan documents (Auto, Visa, and Line of Credit) for funding.
Managed all appointments for the Loan Officers with CFCU Members.
Prepared paperwork for DMV.
Managed loan log of all loans and amounts funded for the day.
Responsible for processing automobile titles for auto loans.
Responsible for notifying customers via letters about any paid in-full loans (Auto and Home Loans)
Responsible for creating charge-off reports for collection accounts.
Prepared past due letters for delinquent accounts.
Collect on all 60 to 120 day delinquent accounts.
Feb. 04–Oct. 04 Entertainment Capital F.C.U. Hollywood, CA.
Loan Processor/Payment Collector
Retrieve loan applications using Symitar application system.
Prepared loan documents (Auto, Visa, and Line of Credit) for funding.
Responsible for collecting on zero to ninety day delinquent accounts.
Performed collections of negative share accounts.
Responsible for creating charge-off reports for collection accounts.
Prepared insurance and disability claims.
Prepared delinquent accounts for suit/court hearing.
Responsible for conducting skip tracing.
Prepared DMV auto loan forms.
Mar. 02- Feb. 04 Benstar Professional Services Long Beach, CA
Service Collector
Performed collection services for several Credit Unions (Torrance FCU, AeroSpace FCU, SouthBay FCU and LAS FCU).
Responsible for collection services on all delinquent accounts.
Performed collections of negative share accounts.
Responsible for creating charge-off reports for collection accounts.
Prepared delinquent accounts for suit/court hearing.
Education Everest Career College 2008
Medical Administrative Assistant/ Certification
California Computer Institute 2001
Microsoft Office Professional Certification
Adcon Technical Institute 2000
Microsoft Operating System Training / Database Training
Special Skills:
10-Key, 60WPM, Symitar, Procomm, and Microsoft Office Suite
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