Safety Professional

ADAM HEIDENREICH

**** ******** **. ********, ** *5032

Ph: 972-***-**** E-mail: ****.***********@****.***

Objective:

An effective leader and team builder with a successful record in loss prevention, safety and managerial problem solving, currently seeks a challenging position in a safety role that offers career opportunity and advancement potential.

Summary of Qualifications:

Detail-oriented professional with experience in developing and implementing concepts that motivate personnel and exceed expected results.

Four year degree from accredited university

Successful implementation of several departmental programs

Excellent interpersonal, group communication and organizational skills

Able to multi-task projects and meet established timelines

Strong functional knowledge of OSHA

Ran HAZMAT/HAZCOM program for several stores

Well versed in Microsoft Excel, Word, PowerPoint and Outlook

First Aid and CPR certified

Wicklander- Zulawski and Associates trained

Five years of multi-store experience

Work History:

GoWireless, Inc.

Regional Loss Prevention Investigator/Auditor – Southeast Region • August 2011 - Present

Asset Management:

Conduct investigations on all losses, both internal and external, in a professional, confidential and timely manner. All information recovered is handled with integrity and brought to the attention of the appropriate party whether it is HR, law enforcement or management.

Acts as sole contact for all safety issues including local, state and federal visits

Perform investigations for losses at over 60 locations in six states

Maintain case log for all cases, both external and internal

Develop good working relationship with federal, state and local agencies

Conduct interviews for instances of internal theft

Verify correct cash handling within locations

Ensure all GoWireless assets are properly secured per company expectations

Validate all physical security measures at each location

Partner with IT to oversee installation and maintenance of camera systems

Implemented LP Hotline and E-mail program

Training:

Present training material to employees within assigned region in a clear and efficient manner, conveying company programs and expectations.

Train employees on internal, external and operational losses

Developed region-wide expectations for OSHA visits and fire inspections

Manage safety awareness programs for current region

Conduct all new hire training for wireless consultants, store managers and district managers

Oversee “holiday training” which spreads awareness of internal, external and operational opportunities

Audits:

Provide audits and feedback to all store locations throughout 6 states to increase awareness of loss prevention and operations. Train associates through the audit process in order to streamline operational soundness and reduce shrink opportunities.

Audit over 60 locations across six states

Maintain audit tracker for all audits.

Provide audit feedback and training to all levels of management

Expense management for travel to store locations

Receive and follow up on action plans

Verify all aspects of safety, loss prevention, operations and marketing/merchandising at store locations

Lowe’s Companies, Inc.

Manager – Loss Prevention, Safety and HAZMAT •May 2007 – August 2011

Safety Management:

Manage store safety performance for multiple locations with over 130 employees per location to reduce losses and limit liability to protect and increase bottom line profitability.

Perform daily safety reviews to ensure safe working environment for customers and employees

Execute quarterly site safety surveys to ensure OSHA standards

Provide safety orientation for all new hires

Maintain annual safety certification

Conduct monthly safety meetings

Oversee quarterly rack inspections to evaluate racking integrity

Conduct weekly HAZMAT inspections

Investigate all incident claims for both workers comp and general liability

Audit delivery compliance regularly per DOT regulations

Co-chair monthly delivery safety meetings and conduct delivery training

Inventory Management:

Reduce internal, external and operational shrink at multiple locations by managing all aspects of the loss prevention program through more than 130 associates, including all members of senior management, with the overall goal to increase bottom line profitability utilizing proactive investigations of store losses.

Timely investigation of top shrink items to determine root cause

Conduct accurate and knowledgeable business reviews with store manager

Control operating expenses by reviewing profit and loss statements monthly

Perform daily training with all associates with a primary goal of reducing losses

Provide loss prevention orientation for all new hires

Execute daily, weekly and monthly focus lists without fail

Investigate internal and external theft cradle to grave

Maintain store physical security standards through operation of CCTV, alarm system and key control

Reduce damages to increase bottom line profitability

Oversee monthly cart tests to audit cash register proficiency

Investigations:

Conduct investigations on all losses, both internal and external in a professional, confidential and timely manner. Maintain less than 60 days of dishonesty on all internal cases.

Perform cradle to grave investigations of internal theft

Assigned district investigations captain to direct and supervise investigations within district

Maintain prosecution log for all pending cases

Utilize store reports to identify all potential losses/thefts

Work and research exception based reports

Develop and execute closing strategies on ORC cases in assigned area

Submit investigation notes for at least one internal investigation per month

File accurate reports on all internal/external/fraud incidents

Accomplishments:

Successful implementation of new company programs geared at reducing losses and increasing awareness

Held highest safety score in district while at Lowe’s

OSHA 10 Certified

Maintain 90% or better on all corporate audits

Utilized social media networks to change the way Lowe’s performs investigations

Recognized for my work on an investigation directly involving another loss prevention manager and prior loss prevention specialist which turned into an internal ORC theft ring

Assigned the district investigations captain in recognition of exceptional investigations record

Reduced loss by 70% in six months at my base store while with Lowe’s

Successfully promoted three times in less than two years

Education/Training:

Texas Tech University Graduated May, 2007

Lubbock, TX

Bachelors of Arts and Sciences

Wicklander, Zuwlaski and Associates Completed July, 2009

Interview and Interrogation Techniques

Contact this candidate