Resume 2008
Resume:
Chrystal Patton
Spotsylvania, VA 22553
hbqdxe@r.postjobfree.com
SUMMARY
Top performer for over 9 years as sales and marketing professional with experience in income tax preparation software, home and office accounting software, payroll and technical support services, and automobile casualty insurance. B2B, inbound, outbound, face to face, trade show, and cold calling experience.
WORK EXPERIENCE
Intuit, Inc., Fredericksburg, VA 2002-April’07
Leading tax preparation and accounting software in the industry as makers of Quicken, Quick Books, TurboTax, Pro Series and Lacerte software.
Key Account Sales and Marketing Representative
Consistently accomplished 200+% quota leading all other sales and marketing representatives as the top performer for each quarter and yearly. Excellent verbal, written, and interpersonal communication skills with the ability to confidently make presentations and sales by telephone and in person. A team player, responsible for sales of new and renewal nationwide accounts, with a focus on company-wide data software and services to customers generating over $1 Million in new revenue and over $7 Million in renewal accounts annually. Primary duties and responsibilities include:
• Identify the profiles and needs of our customers and offer appropriate solutions such as new products and/or support services while managing heavy call volumes
• Establish and maintain relationships with clients of new and existing accounts
• Provide valuable feedback to marketing and sales management based on what is learned from our customer relationships
• Generate revenue and meet performance quotas through "up-selling" and "cross-selling" using defined sales standards
• Train newly hired marketing representatives in sales strategies, product line, and use of mainframe computer system and software
• Be responsive and upbeat with a friendly and supportive demeanor
• Demonstrate decision-making skills, take-charge attitude, and champion of innovative ideas
• Be familiar, and proficient, with Microsoft MS Office tools
• Siebel software trained
GEICO Insurance, Fredericksburg, VA 1995-1998
Leading insurance company
Licensed Insurance Sales Agent
One of the top automobile casualty insurance sales agents commencing from the first month responsible for assessing customer needs and initiating policies, collecting payments, and introducing clients to other products and services available. Primary duties and responsibilities included:
• Retain and establish new customer accounts identifying needs as appropriate
• Generate positive revenue and meet or exceed performance sales standards
• Demonstrate responsive, upbeat, and friendly and supportive manner
• Be familiar with Microsoft Word
AWARDS
“Who’s Who Among Students in American Junior Colleges” 1996-97
GEICO – Top Insurance Sales Agent, 1998
Intuit - Top Performer for renewal and new sales monthly, quarterly, and annually, 2002 to 2006
EDUCATION
Northern Virginia Community College
Associates Degree, May 1997 graduated Summa Cum Laude with 4.0 GPA
Phi Theta Kappa (Honor Society) 1996-98
REFERENCES
Available upon request
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