Customer Service Representative

Nancy M. Yearout

*** * ***** **

Ringgold, Ga ***36

423-***-****

Skills and Abilities

Contribute to team efforts by working and communicating in a positive and cooperative manner.

• Knowledge of banking guidelines and standards.

• Apply knowledge of banking industry.

• Intermediate computer skills with the ability to connect equipment and utilize software efficiently.

• Excellent 'people' skills.

• Excellent listening skills.

• Understand and apply relevant legal concepts (e.g.confidentiality)

Work Experience

Teller

Bank of America, Chattanooga, TN 1994-2005

• Responsible for processing customer withdrawal and deposit transactions.

• Provided customer service in a polite and professional manner.

Receptionist

F M Russell Company, Chattanooga, TN 1989-1994

• Answered telephones, screened and directed calls.

• Prepared invoices for mailing.

Teller

Nations Bank, Atlanta, Dalton, GA 1988-1989

• Processed customer deposits and withdrawals.

• Balanced ATM. Opened new accounts

References

Pam Mullens

Administrative Assistant-Shaw Industries, Dalton, GA

706-***-****

Charles Rhodes/Pastor

706-***-****

Contact this candidate