Quality Assurance Manager

BRIAN S. RICCI

** **** ******

North Providence, RI 02904

401-***-**** (cell)

*******@***.***

http://www.linkedin.com/pub/brian-ricci/33/88/78a

SUMMARY

I am a Quality Assurance Professional that is passionate about quality and customers satisfaction with extensive experience in the operations and manufacturing assembly process of the plastic molding and extrusion, metal forming, and fabrication industry. I have knowledge and experience with FDA, GMP, GR&R, PFMEA, DFMEA, CAPA, "Quality Systems" ISO9000. I have an outstanding interpersonal, organizational and team building skills with a record of improving efficiency, productivity, and profitability through automation and process improvements.

PROFESSIONAL EXPERIENCE

KENNEY MANUFACTURING COMPANY, Warwick, RI 2005-2011

Manufacturer, importer and distributor of window shades, blinds and drapery hardware for the retail market.

International Sr. Quality Assurance Specialist

Conducted Surveys and Audits on Supplier in China to support and maintain a supplier certification program. Assisted in the start-up of a factory in China; interviewed, hired, and trained QA/QC staff to support the China factory. Designed inspection and tested equipment to the support the Quality System in America and China.

• Evaluated and analyzed data during process / assembly operation.

• Supported manufacturing floor identifying and correcting ongoing quality issues through data analysis and subsequent recommendations.

• Performed functionality testing and evaluation on new products’ designs.

• Established process capability requirements based on manufacturing engineering standards.

• Established and monitored audit activities for final inspection of domestic and imports finish product.

• Realigned production to improve productivity utilizing the 5s.

GREIF, INC., Mansfield, MA 2001-2004

A manufacturer of Fiber Drums for the chemical & pharmaceutical industries and polycarbonate water bottles for consumers of bottled water.

Quality Assurance Specialist / Supervisor

Established, implemented and maintained a divisional Quality System Manual to the ISO 9001.2000 and AIB standards. Supplied technical direction, trained and supported the Quality System, FDA, UN/Dot and AIB compliances. Reviewed product test and inspection record and supported documentation, performed internal audits, evaluated the effectiveness of all corrective and preventive actions, and recommended additional actions as needed. Identified employee training needs and assisted in the training and development of the employees.

• Completed and implemented a Quality Manual that complied with ISO9001.2000, AIB, cGMP and HACCP, received ISO registration (September 2002) nine months after start date.

• Recommended and implemented process improvements that reduced discrepancies by 23% while increasing productivity by 30%.

PUTNAM INVESTMENTS, Franklin, MA 1999-2001

An investment, mutual fund, and 401k-management company.

Quality / Process Improvement Manager (Distribution Center)

Directly managed two exempt and 20 non-exempt employees. Maintained and improved on the Quality and Production Processes. Implemented and maintained a company-wide incident reporting system. Improved the print-to-mail cycle time that supported internal, Delbar and SEC standards. During quarter-end mailing, scheduled up to 40 temporary employees, utilizing three agencies.

• Established a Process Improvement Team that reduced incidents by 32% in the first six months.

• Led Client Service and Production Teams and earn the Delbar Quality Service Award.

PROFESSIONAL EXPERIENCE (continued)

Brian S. Ricci Page 2 of 2

401-***-**** (cell) *******@***.***

OUTPUT TECHNOLOGY SOLUTIONS, Westwood, MA 1997-1999

A printing and mailing company servicing the banking, financial, and insurance industries.

Quality Assurance Manager

Directly supervised 10 non-exempt employees. Developed and maintained Quality Assurance Procedures and documentation that supported the manufacturing process and led to ISO certification. Developed and implemented a reporting system to identify process incidents that assisted in process improvements.

COOLEY INCORPORATED, Pawtucket, RI 1991-1997

A manufacturer of Urethane, Vinyl, and PVC coated fabric for use in the commercial and military applications.

Quality Assurance Supervisor

Directly supervised eight non-exempt employees. Ensured that the proper tests were performed in a timely fashion, utilizing ASTM, ASME and Military Test Methods/Specifications. Reviewed test results of all products against in-house and military specifications. Developed and maintained Quality Assurance Procedures and documentation that supported the manufacturing process and led to ISO certification. Reviewed and analyzed customer complaints to determine credit and / or corrective action.

EDUCATION

Roger Williams University - Bristol, RI

Certification in Total Quality Management and Quality Engineering

Completed various Industrial Technology courses at Roger Williams University.

American Society of Quality

Statistical Quality Control

Instron – Canton, MA

Certified in the Calibration and Operation of Instron Force/Tensile Testers (1120 & 4202)

• Extensive knowledge and experience in Microsoft Word, Excel, Project, Access and Outlook.

• Red Cross Certified in First Aid, CPR and Bloodborne Pathogens.

Contact this candidate