Sales Director

PHILIP PINTO 970-***-**** ****.******@*****.***

DIRECTOR OF SALES

Revenue & Profit Growth / Strategic Planning & Business Development / New Product Launch / Marketing / Prospecting / Field Operations / P&L / Entrepreneurial / Key Accounts / Recruiting / Training / CRM / Budgeting / Broker Relationships

I develop top producing sales teams for the quick sale of tangible and intangible products and services to high net-worth individuals and corporations. With proven success exceeding sales quotas, I am an award-winning sales and marketing expert with extensive domestic and international success. I build and direct sales organizations that exceed revenue objectives – industry does not matter.

• Increasing top-line revenues, improving customer satisfaction and maximizing profitability

• Adapting to high-pressure, rapidly changing, competitive environments

• Developing and implementing customized sales and marketing plans, surpassing goals

• Recruiting, training and leading dynamic sales organizations, optimizing revenues

• Recognizing and responding to new market opportunities, maximizing sales potential

A consummate sales professional, I excel at identifying/prospecting new accounts, negotiating/closing major deals, winning back lost accounts and developing top-producing sales organizations. My record coupled with a history of uncompromising standards of customer service while serving as a Sr. Director for Ritz-Carlton allows for a smooth transition into your company’s values. I hold a BS in Business Administration (Finance) from the University of Nevada and Real Estate Broker’s licenses in four states. I have a strong sense for what sells and how to sell it.

SELECTED ACCOMPLISHMENTS

Restored Profitability. Ritz-Carlton Club, Aspen showed no profit over four years. Conducted market analysis, identifying and seizing multiple fertile markets. Trained sales organization. Increased client satisfaction, improving referrals. Increased sales 20% in first year, achieving profitability and earning coveted “Site of the Year” award.

Established Profitable Sales Organization. Promoted by Marriott to improve revenues. Recruited top talent. Focused training on sales techniques and strategies. Adapted “Counselor Sales” approach, introducing sales-system to industry. Increased sales 136% in one year, improving customer satisfaction scores by 12%.

Designed, Implemented Turn Around Plan. Grand Caymanian Resort failed to produce any positive revenues. Assembled tiger team to define product and price point. Presented business plan to developers. Recruited, trained sales and field operations teams. Exceeded $8M in first year and surpassed $15M in second year.

Set Company Sales Record. Ritz-Carlton developed first-ever urban whole ownership/private residence club. Selected as part of elite team to define and sell new product. Identified key marketing channels, developing appropriate strategies for pre-sale effort. Sold $26M in first weekend, setting new company record.

Initiated New Marketing Strategy. Promoted to reduce large carrying costs on unsold Ritz-Carlton Club, Aspen inventory.. Analyzed current and potential marketing channels. Packaged, marketed several unique product bundles. Aligned sales force to new strategy, lowering costs 35%, improving sales 20% over previous year.

Developed Customized Sales Style. Marriott needed to sell new $100M resort property. Identified product nuances, learning the competition and discovering industry trends. Integrated new knowledge into sales approach. Became top producing Sales Executive in less than three months, winning Salesperson-of-the-Year Award.

CAREER SUMMARY

Senior Director of Sales & Marketing, The Ritz-Carlton Destination Club, 2007 to 2010. Promoted two levels to design, implement sales and marketing strategies. Recruited, trained and directed 20-member sales team. Managed $5M P&L, site finance, budgeting and strategic planning. Oversaw customer, public and Board relations.

Sales Executive for Membership, The Ritz-Carlton Club & Residences, 2006 to 2007. Recruited as one of seven elite salespeople to launch first-of-its-kind branded urban private residence club. Pre-sold residences by identifying appropriate marketing channels, developing leads and closing multi-million dollar contracts. Launched new product.

Senior Sales Manager, Marriott's Timber Lodge, 2002 to 2006. Recruited, trained, motivated and coached 30-person sales team, maximizing revenue generation. Managed $30M budget.

Project Director, The Grand Caymanian Resort, 1999 to 2002. Tasked to turn around sales/marketing strategies for underperforming time share development. Defined product, pricing and market positioning. Drafted $4M operating budget, finalizing legal documentation. Recruited, trained sales, marketing and administrative teams.

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