Customer Service High School
Resume:
Romona Thompson
***** * ********** **. ******, Tx. 77532
************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Over 8 years of providing customer service in one of the most demanding fields in existence
Proven team leader in the military and private sector, including working overseas with local nationals
Sound judgment and subsequent decision making capabilities
Managed property accountability for billions of dollars worth of US Government property for the US Army.
Current Secret Clearance
RELEVANT EXPERIENCE
Logistics
Performed inventory control and readiness management in support of an organization on over 3,500 employees with over $100 million dollars of inventory.
Assigned new tactical systems, maintained data on computerized systems, performed Logistical /ARFORGEN (Army Forces Generation) analysis and oversaw the redistribution of displaced equipment.
Oversaw the issuance, return, disposal, and repair of equipment in compliance with the draw-down plans for Iraq aided in joint efforts with the US Air Force, US Army, and US Marines to collect and ship $723 million worth of equipment with no losses.
Assisted the supervisor in weekly reconciliation processing, enabling the division to capture all disposition requirements for over 4,000 pieces of excess equipment worth $26 million.
Organization
Compiled data, analyzed trends and ensured compliance with metrics and contractual obligations; implemented property accountability procedures in support of LOGCAP IV
Reviewed instances of loss, damage and theft of supply items identified methods of relief from accountability; aided and provided advice to the Supply Officer and Commander
Filed an average of 60 documents per day, while maintaining Installation Property Book (IPBO) hand receipts for 81 organizations.
Maintained accounting records of property activity with a less than 1% discrepancy rate.
Mentorship
Supervised two supply specialists in handling supply issues, receipts, and transfers.
Assisted 28 supply sergeants in managing, tracking, ordering, and reconciling their hand receipts for durable/expendable property.
Successfully managed all supply requisitions for 165 personnel to ensure that they were ready to accomplish the organization’s mission statement.
Romona Thompson Page 2
EMPLOYMENT HISTORY
URS, Reports Manager, Apr 2010 - May 2011
SAIC, Property Book Clerk, Sept 2009 - Apr 2010
Honeywell Technology, Supply Technician, Mar 2009 - Aug 2009
D.O.D, Logistics Management Specialist, Jan 2009- Feb 2009
Mantech, Property Management Specialist,
US Army, Supply Sergeant, Nov 2006- Oct 2007
US Army, Asset Visibility clerk, Aug 2004-Oct 2006
US Army, Property Accounting Clerk, Jul 2003-Aug 2004
EDUCATION AND TRAINING
Certified Logistics Assistant, Houston Community College, Present- Apr 2012
Associates Degree, Business, Central Texas College, Killeen, Tx. Aug 2011- Present
High School Diploma, Martin Westview High School, Martin, TN, 1996
Certificate, Primary Leadership Development Course 92Y10, US Army, 2006
Certificate, Property Book Unit Supply Enhanced (PBUSE) Training, US Army, 2005
Certificate, Unit Level Logistics System S4 (ULLS-S4) Training, US Army, 2007
Certified MRO Training, DynCorp Intl, 2009
Certificate, Unit Supply Specialist, Quartermaster Center and School, US Army, 2003
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