Customer Service Assistant

Nadine Jean-Baptiste

** ******** *** **********, ** 02909

401-***-**** Cell

******************@*****.***

I have over ten 10 years of office administration and management. I am very detailed with a proven record of organizational skills. Seeking a challenging career to build upon my skills while helping achieve and exceed organizational goals.

Highlights of Qualifications

• Very proficient working with Microsoft Excel, Word, Outlook, PowerPoint, and publisher.

• Strong analytical skills and accuracy in generating and analyzing of administrative reports

• Excellent interpersonal skills and ability to effectively act as liaison between departments and/or organizations.

• Effective in leading a team to accomplish specific goals and set objectives.

Relevant Skills and Experience

Department of Human Services, Providence RI 10/2010 – 10/2011

Senior Clerk

• Snap Desk

• Processed EBT cards

• Mail Distribution

• Filling

• Data Entry

• Customer Service

• Other duties as assigned

Sturdy Memorial Hospital, Attleboro Mass 6/2009 – 5/2010

Unit Secretary

• Admitting and Discharging patients

• Phones

• Filling

• Reports

Rhode Island Hospital, Providence RI 2003-2006

Unit Secretary

• Admitting and Discharging patients

• Phones

• Filling

• Reports

Rhode Island Hospital, Providence RI 1999-2003

Medical Records

• Filling

• Organized and maintained records

• Reports

Rhode Island Hospital, Providence RI 1997-1999

Unit Assistant

• Nursing Assistant

• Housekeeping

Education

• Certified Office Medical Assistant – The Sawyer School

• Certified Medical Terminologist – The Sawyer School

Skills

• Fluent in French, Creole, and English.

• Type 45 Words per minute.

• Proficient in Microsoft Word, Excel, Access, and Power point.

Contact this candidate