MARINA LEIBERMAN

*** ***** ****** # **

FORT LEE, N.J. 07024

917-***-****

E-mail: h9ta4f@r.postjobfree.com

SUMMARY: An information systems professional with a solid QA/testing background, management skills and a strong business orientation.

SOFTWARE: OPUS, QS/1, Eagle 2000, Cerner, eProject, PVCS Tracker, StarTeam 4.0,

Change Man 4.1.5, MS Excel 97, Word Perfect 6.0, Lotus 123,

Office 2000, Adobe Acrobat 5.0, LapLink FTP, Lotus Notes 6.5,

Terminal Services Client, Win Zip, Microsoft Visual Source Safe

6.0, MsOffice Outlook 200, JIRA

OPERATION SYSTEM/

PLATFORM: Windows NT, Windows 2000

EXPERIENCE:

Feb. ’11 – Present QSP OF JACKSONVILLE INC. Jacksonville, FL

Owner/Pharmacy Manager

• Responsible for the day-to-day operations of a retail pharmacy.

• Provide a leadership role for the pharmacy staff.

• Handle all patient inquiries to resolution.

• Place daily orders for product from wholesalers.

• Work directly with various doctors’ offices regarding patients’ prescriptions. Responsible for all scripts that come into the pharmacy through escript, efax, escribe, walk-ins and faxes.

• Directly supervise pharmacy staff who is involved in the day-to-day operations of the pharmacy. Manage all employees – pharmacy technicians, pharmacists and marketing managers.

• Create weekly employee schedules.

• Handle all billing and payroll.

• Strong team-player with excellent written, oral and communication skills, as well as analysis and follow-up abilities. Excellent multi-tasking and time management skills.

• Exceptional ability to interact with co-workers, employees, doctors’ office staff, vendors and customers in a positive, customer-service oriented manner.

• Responsible for the daily audit, revenue and sales reports.

Jan. ’09 – Jan. ’11 UPPER MANHATTAN BENEFITS GROUP Fort Lee, N.J.

Project Coordinator/Analyst

• Researched unique benefit programs for the end user.

• Coordinated and managed all meetings and client follow-ups.

• Created, reviewed and edited user documentation on various benefit programs.

• Handled all broker and user inquiries.

• Interfaced with various groups, users and management team.

• Managed all project plans.

Mar. ’08 – Jan. ’09 MEDIABANK INC. Fort Lee, N.J.

Quality Assurance Analyst

• As a QA Analyst, worked with development, project management and customer support departments to gather end-user functionality testing requirements of the system. Verified that each JIRA item was moved to QA, tested and released in a timely manner. Communicated with the support department to define and resolve customer issues. Project management tracking of all quality assurance initiatives. Possess in-depth understanding of the entire QA process and use case methodology. Worked with management team to ensure development efforts fully support business requirements.

• Created detailed testing documentation using best practices for SDLC. Provided daily status reports to upper management. Strong desire to collaborate with others in a team environment. Interfaced with development team for the status of issue resolution.

• Worked with user community, business analysts, QA and development teams to define requirements to ensure that programming specifications met all set requirements.

• Exceptionally meticulous, hard-working and detail-oriented. Strong desire to learn and grow with the team. Have the ability to identify critical or complex areas of testing in the system and test accordingly.

• Provided direction for all resources during the testing cycle in manager’s absence. Assigned resources for various tasks, managed the QA team, obtained status of assigned items and provided reports on testing completion. Identified resolutions of assigned defects.

• Ability to represent QA at all project discussions/meetings.

• Ensured that all aspects of the application had proper testing coverage.

Jan. ’08 – Mar. ’08 MLB ADVANCED MEDIA, L.P. New York, N.Y.

QA Engineer

• Planned and managed test activities, created detailed test plans and performed QA testing. Supported and coordinated all aspects of QA activities.

• Worked with other QA engineers and developers to ensure overall system reliability, performance and quality. Managed all issues found to resolution.

May ’06 – Mar. ’07 MOUNT SINAI MEDICAL CENTER New York, N.Y.

Financial Analyst/SPARCS Coordinator

• Was responsible for analyzing the Statewide Planning and Research Cooperative System’s (SPARCS) inpatient and outpatient errors that were returned. The testing was done using Eagle and Cerner systems.

• Handled all reconciliation of the SPARCS data in production. Worked on claim fixes and coordinated the corrections to the SPARCS errors with various departments. This entailed carrying out research to determine fixes that should be applied to each individual case, as well as updating Eagle edit profiles to ensure that all claims were submitted without errors.

• Ability to meet all set deadlines – both independently as well as in a group environment. Worked effectively with others to accomplish set goals. Managed multiple projects with limited supervision. Provided reports of submitted claims and those that were on hold. Created documentation of the Eagle application for other Mt. Sinai departments to be used in training. Attended training sessions, provided documentation, and explained error codes that were used to fix the returned cases.

Nov. ’02 – Mar. ’06 CT CORPORATION New York, N.Y.

Senior Quality Assurance Analyst

CT Insurance Services division of Wolters Kluwer

Financial Services

• Tested and maintained the company’s web-based internal software system for CT Insurance Services (CTIS), a leading provider of enterprise-wide systems for insurance licensing and securities registration. Served as a liaison between Product Development, QA, Product Management and Sales divisions.

• Responsibilities included understanding business requirements and translating them into test cases. Maintained/resolved QA issues found in testing, and coordinated production releases of change controls. Life cycle

of the CC - from development to production – was carried out using eProject, a browser-based project management program.

• Strong understanding of SDLC, analyzing business requirements, creating test plans and test scenarios. Developed documentation of meetings between the testing team and initiative development team. Created and maintained documentation detailing testing team best practices. Strong technical writing, test planning/strategy and business analysis skills.

• Researched and documented results by consulting Product Development and Product Management groups. Participated in training of new QA members as well as the offshore team by creating user and QA documentation guides. The training was done both onsite and via conference calls for the offshore team.

• Initialized change control meetings and produced accurate estimates of production deploys. Ability to execute multiple projects in a time-pressured environment. Performed functional testing and validation for different modules (as per requirements) of the application. Ensured that CCs are released to production in a timely manner.

Jan. ’02 – July ’02 THE NEW YORK TIMES New York, N.Y.

Consultant/Technical Writer

• Developed and maintained the company’s Customer Service computer documentation systems.

• Established documentation formats and developed technical user guides using Microsoft Word and Adobe Acrobat 5.0. Created charts and project presentation diagrams using Mircosoft Visio 5.0.

• Conducted system testing and provided project life cycle analysis. Worked closely with developers, project managers and end-users on NYT’s systems.

June ’00 – July ’01 DOUBLECLICK INC. New York, N.Y.

Senior Quality Assurance Analyst

DART IT/Quality Assurance Group

• Tested an in-house developed software for DoubleClick Inc., a leading provider of Internet advertising solutions for marketers and web publishers. The project, Dart for Advertisers (DFA), is a proprietary web-based software that is used by various companies for advertising, reporting and targeting customers.

• The testing was done on an Oracle database using SQL queries. Developed test plans, test cases and regression tests for front-end testing. Identified defects based on business and system requirements documentation, logged bugs found using Merant PVCS Tracker, and worked with the Engineering group to troubleshoot any complex defects. Participated in User Acceptance Testing.

Oct. ’98 – Jan. ’00 ALLTEL INFORMATION SERVICES, INC. New York, N.Y.

Business Analyst/Quality Assurance Analyst

• As a business analyst, conducted use-case analysis and prepared test case specifications. Wrote project manuals and user tutorials. As a quality assurance analyst, tested and maintained a comprehensive systems development project.

• The project was written in C++ and Java and manually tested in an NT environment. Familiar with full project life cycle analysis.

Apr. ’97 – Oct. ’98 PAINEWEBBER INC. Weehawken, N.J.

Quality Assurance Analyst

• In support of the development community, facilitated the implementation of software changes from development to production environments using Change Man software.

• Reviewed implementations with developers and managed daily and weekly online and batch package installations. Provided hands-on training and support to developers during testing phases. Generated a weekly analysis report of Quality Assurance/Stability changes. Familiar with PVCS for distributed software changes.

EDUCATION:

BARUCH COLLEGE, CUNY New York, N.Y.

BBA in International Marketing/Business Journalism

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