Production Specialist

Cheryl S. Anderson

(personal information available upon request) email: h9eguk@r.postjobfree.com

SUMMARY

As a very detailed production control specialist, I work well individually as well as with a team teaching and learning from others. I also work hard to solve complex problems and automate manual processes. I keep schedules updated and provide communication to make sure all parties are well informed of changes and/or updates. I also write new and update existing documentation to keep operations up to date on new and existing tools. I maintain the day to day work by promoting code, assisting users, scheduling jobs, creating new projects and other various duties as assigned.

WORK HISTORY

1997 to 2007 Circuit City Stores, Inc. Richmond, VA

Production Control Specialist (July 1998 – September 2007)

 Responsible for source control for AS400 (ACMS-Aldon) and Unix (PVCS); act as AS400 production scheduler using Help System’s Robot Scheduler and Unix scheduling using CA’s Autosys.

 Oversee daily coordination and integration of all production application systems and resolve complex production control and processing problems involving multiple production systems.

 Minimize conflict for resources by identifying and maintaining priorities for production processing based on organization and/or user needs.

 Responsible for administering report distribution using Help System’s Robot Reports.

 Provide production control support to users and other data processing personnel.

 Work with vendors to resolve problems/issues and assist with evaluation of new vendor software.

 Coordinate and administer weekly change management.

 Analyze work to determine cause of problems and create processes to automate tasks.

 Ensure communication of production issues across multiple shifts.

Security Analyst (November 1997 – July 1998)

 Created and documented security policies and procedures.

 Performed security “walk-throughs” of the corporate office to insure reliable procedures were in place.

 Administered access control list and attended project meetings to identify security tasks and procedures.

 Assisted with corporate security awareness classes.

1985 to 1997 Crestar Bank Richmond, VA

Data Security Analyst (July 1994 – November 1997)

 Represented Data Security for other division projects.

 Identified appropriate security resources, tasks and timeframes.

 Responsible for writing new security functions, testing procedures, training and on-going support.

 Supported Top Secret, DB2, TSO, Batch, CICS, IMS, TPX, Tandem, PC software, Remote Access Control System and PeopleSoft Financials by defining users, provided appropriate access and reset passwords.

 Provided support to Technical Service Department.

 Provided consultation for user inquiries/problems and technical service inquiries/problems concerning access levels, passwords, and security related issues.

Data Security Coordinator (December 1986 – July 1994)

 Provided user support for setting up user identifications and performing problem resolution.

Data Control Specialist (July 1985 – December 1986)

 Responsible for printing reports and preparing reports for courier pickup.

EDUCATION

1982-1985 Virginia Commonwealth University Richmond, VA

BS, Information Systems, Dean’s list Spring 1985 - Grade Point Average 3.5 on 4.0 scale.

1981-1982 Old Dominion University Norfolk, VA

Dean’s list 1981-1982 - Grade Point Average 3.77 on 4.0 scale.

REFERENCES AVAILABLE UPON REQUEST

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