Maurice Resume 2009

Maurice Roberts

**** ***** **** *****, ******** Park, MN 55443 • 612-***-**** • *******@***.***

SUMMARY OF QUALIFICATIONS

Motivated and versatile operations management professional with a proven record of performance and leadership in demanding environments.

Core competencies include: Areas of Expertise include:

• Highly effective in identifying company needs and implementing solutions

• Experienced in all aspects of operations and logistics

• Skilled team leader, coach and mentor with demonstrated results

• Resourceful in developing efficient, cost-saving processes and procedures

• Adept at communication and collaboration at multiple levels.

• Operations management

• Logistics/maintenance management

• Cost savings and efficiency improvements

• Process and procedures development

• Team leadership and coaching

• Multi-level communication

• Food and beverage manufacturing management

• Medical manufacturing management

CAREER HIGHLIGHTS

• Reorganized Global Logistics department for Tennant Company, a world leader in designing, manufacturing and marketing solutions that help create a cleaner, safer world. Hired, coached and motivated new team of 20. Revamped department equipment, operators and procedures. Worked closely with department Manager to devise new processes. Efforts resulted in exceeding goal of on-time daily shipments of 90% or higher.

• Initiated, wrote and implemented new employee training procedures in safety, quality and productivity for Ryerson, a leading distributor and processor of metals in North America. Traveled regionally to company locations to research operator procedures for new training guidelines, which continue to be used today.

• Played a key role on Eaton Corporation Kaizen team; identified ways to eliminate high costs and wasteful procedures related to cutting-edge technology. Provided insight into equipment operations; instrumental with procedures development.

• Selected to serve as part of Tennant Company’s Diversity Group. Co-developed Diversity Program and organized company-wide training.

• Gained extensive experience in MRP, SAP, MRPII, JIT, Cycle Counting, Inventory Management and Control in diverse manufacturing settings.

OPERATIONS MANAGEMENT EXPERIENCE

Production Supervisor, 2007-2009

Eaton Corporation – Fluid Power Group Hydraulics Operations, Eden Prairie, MN

• Supervised, coached, and managed the deployment of people, materials, machines, and supplies to manufacture product; meeting customer quality, delivery, schedule, and cost expectations

• Supervised and supported teams in achievement of productivity, materials management, on-time delivery, fill rate, DPMO, overtime reduction and customer service objectives; facilitating appropriate action to achieve goals

• Administered programs and achieve goals relating to quality, Lean, and safety

• Supported efforts to maintain and verify an accurate physical inventory

• Ensured team adherence to process, Lean and quality procedures

• Led department meetings and team-level training sessions

• Fostered a positive team environment; helping employees resolve conflicts, creating a motivated, engaged workforce

• Facilitated team-staffing requirements to support plant productivity and flexibility goals; participated on interview panels and recommend candidates for employment

• Assumed leadership responsibilities for special manufacturing projects

• Identified, recommended and implemented cost and expense reduction ideas

• Interact with a wide variety of internal associates (human resources, marketing, sales) and external individuals (customers, vendors, community leaders)

• Completed individual and team goal setting and performance reviews

Operation Supervisor, March 2007-September 2007

Kinder Morgan Terminals/Dakota Bulk Terminal, South St. Paul, MN

• Provided supervisory leadership to crews at the Dakota Bulk Terminal

• Responsible for safety and environmental programs, compliance with company procedures and government regulations, development and management of the RC budget, employee training and development and overview of administrative functions

• Responsible for the operation and maintenance of process equipment, instrumentation, pumps, vessels, heat exchangers, pipelines, compressors and auxiliary equipment, engines, turbines, motors, cooling equipment, valves, seals and other related equipment

• Ensured the cost effective and efficient performance of the pumps, exchangers, all engines, and associated equipment at compressor stations, and pipelines

Customer Sales Manager, January 2007-March 2007 (Contract Assignment)

St. Cloud Truck Sales, St. Cloud, MN

• Managed the business of the service department - technicians, production, business growth, billing & credit, security, safety and legal compliance

• Recommended and implemented changes in customer service programs, policies and procedures to improve customer support and reduce department costs

• Coordinated customer support activities in to assure the best possible service

• Resolved customer support problems with major customers or when an account was in jeopardy

• As Team Leader, supported and facilitated the daily activities of the team to meet and exceed business demands; drove team performance through all order-to-bill requirements

Operations Manager, 2005-2006

Pella Windows and Doors, Plymouth, MN

• Provided statistical information/reports (pre-finish metrics, shop assembly production, load/unload production, weekly & monthly shipments) for local management and Pella Corporate

• Responsible for production of trade, retail and commercial products valued at $50+MM/year

• Managed 19 direct & indirect reports in production, distribution and delivery departments

• Regularly reviewed growth objectives, analyzed facility utilization (or potential utilization) and implemented strategies to achieve appropriate facility use

• Developed and implemented AWAIR (A Workplace Accident & Injury Reduction) program; program templates were distributed to other Pella facilities

Global Logistics Supervisor/Operation Supervisor, 2000-2003

Tennant Company, Minneapolis, MN

• Managed operating budget of $2MM; controlled expenses and attained profitability

• Provided leadership for work group to perform all assigned functions at required levels

• Continually revised processes/improved guidelines to achieve measurable department goals

• Developed, implemented and executed goals, objectives and action plans

OTHER EXPERIENCE

Certified Personal Trainer, 2004-present

• Provide quality instruction through a variety of educational and fun activities

• Promote fitness and positive self esteem in a safe environment

• Coach individuals and groups, using knowledge and training

• Develop, plan and maintain appropriate programs in logical progression while working within the confines of the individual or group’s mission and goals

MILITARY AND EDUCATION

• U.S. MILITARY, (Retired Major)

• Material/Maintenance Logistics

• MISSISSIPPI VALLEY STATE UNIVERSITY, Itta Bena, MS

• Bachelor of Science in Industrial Technology

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