Organizational Design, Effectiveness, and Change Consultant

LAWRENCE A. SOLOW

* **** **** ***** *****: 609-***-****

Westampton, New Jersey 08060 Cell: 609-***-**** E-Mail: *****@********.***

Fax: 609-***-****

Websites: https://3dchange.com, http://thecomplexityspace.com

LinkedIn: http://www.linkedin.com/in/larrysolow

Key Words:

Lean, Six Sigma Black Belt

Large Scale Change Management and Executive Communications

Diverse Internal and External Consulting Experience

Process Improvement

Developing and Coaching Executives and Leadership Teams

HR Business Alignment and Organizational Effectiveness

Managing Complexity and Human Systems Dynamics

Learning Design and Facilitation

Strategy Formulation and Implementation

3-D Change, Inc., Westampton, NJ Owner and Principal 1993 – Present

Complexity Space Consulting, Westampton, NJ Co-Founder 2009 – Present

* Implement Lean and Six Sigma improvement processes in small to mid-sized organizations. Provide readiness assessments, conduct executive briefings, establish project management and project selection disciplines, design and deliver customized learning programs, coach and consult with project teams. Annualized projects savings range from $100K to $1.2M.

* Design and facilitate leadership and management development processes. Engagements focus on clarifying roles, accountabilities, decision rights and effective leadership practices. One client’s leadership team improvement was cited as a significant factor in the awarding of a $25M capital improvement project by the parent corporation.

* Develop and enhance Human Resources strategies and tools across the talent lifecycle. Strengthen linkage, alignment and accountability of HR to business needs in talent acquisition, performance management, succession planning, engagement and retention. One client streamlined one element of their recruiting process from 26 to 2, resulting in a 95% decrease in candidate data entry defects.

* Evaluate and revise clients’ business strategies and objectives to contend with rapidly changing market and competitive environments. In 18 months, one client moved from lowest to highest performing of 19 European subsidiaries in a global manufacturing organization.

* Clients include: American Express; Alcan; Alabama Metals Co.; Air Cruisers; AtlantiCare; Blue Cross Blue Shield of Florida; Comar. Elementar Americas; Mattel, OkiData; SKF; South Jersey Healthcare; Tyco International; USA TODAY; UNICEF; and York International.

Honeywell International, Inc. (formerly AlliedSignal, Inc.), Eatontown, NJ. Manager, Total Quality; 1992-1993;

* Designed and delivered simulation-based learning programs for "Negotiating with the Chinese" and "Negotiating in China." Programs were credited with helping to increase the quality of strategic acquisitions in those countries.

* Developed and conducted global learning needs assessment. Data was used to determine optimal size and design of the AlliedSignal Learning Center.

* Produced video on High Performance Work Teams. Video served as an integral element of corporate-wide “Total Quality Leadership II” training program. Use of internal A/S resources produced 30% savings compared to using an external production company.

* Helped design “Total Quality Leadership-2” (TQL2) process improvement learning process. Training was delivered to 75,000 employees around the world and resulted in significant process improvements.

Harley-Davidson, Inc. York, PA. Director, Continuous Improvement; 1990-1992

* Led creation of Vision, Mission, and Critical Success Factors (CSFs) for new Engineering function. This group was critical in expediting start-up of state-of-the-art $26 million dollar paint facility.

* Led successful redesign effort for corporate Sales and Marketing function, from "USA and Rest of World" to global marketing structure. New focus contributed to decision to build a new manufacturing facility in Brazil.

* Created new team-based approach to achieve ambitious performance goals through employee involvement. “Natural Work Teams” approach resulted in new assembly process for “Sportster” line.

ADDITIONAL WORK HISTORY

* United Research Co. (now Cap-Gemini), Morristown, NJ, Senior Consultant 1983-1985; 1988-89

* Moon/Rickert Nurseries (Commercial landscaping and nursery) Yardley, PA. Internal Consultant; 1985-1988

* Robert Bell and Company, (Short interval scheduling consulting firm), Baltimore, MD. Consultant; 1980-1983

EDUCATION

* Six Sigma “Black Belt” conferred by Rowan University, Glassboro, NJ.

* Certified Human Systems Dynamics Professional (HSDP) by the HSD Institute.

* Masters Degree, Major: Organizational Communication, Temple University, Philadelphia, PA

* Bachelors Degree, Major: Human Communication, Rutgers University, New Brunswick, NJ

o Henry Rutgers Scholar

PUBLICATIONS /PRESENTATIONS/PAPERS

* Book Co-author: “What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement.” Productivity Press, May 2010.

* Contributor, Fast Company Magazine. Letter to the Editor, “Controlled Chaos” was published in April 2012 paper and online editions.

* Chapter Author, “A Comprehensive Approach to Organizational Learning: Total Learning Architecture” in Learning Architectures: Building Individual and Organizational Learning by Dr. Warren Wilhelm

* Presenter, 2011 ASQ World Conference on Quality Improvement

* Presenter, 2011 Organization Design Forum

* Presenter, 2011 International Conference on Complexity Sciences

* Presenter, 2011 ISO 9000 Conference

* Presenter, 2006, 2007, and 2008 Garden State Council SHRM Conference

* Presenter, 2004 IQPC Six Sigma in Healthcare Conference

* Featured on Internet radio show “Success Becomes You” on www.voiceamerica.com

* Co-presenter, 2000 International Association of Facilitators (IAF) Conference

* Presenter, 1998 ProjectWorld Conference (two papers)

* Presenter, 1991 and 1993 International Chaos Conferences

* Presenter, 1994 American Society of Training & Development Conference

* Co-presenter, 1997 Society for International Training and Research (SIETAR) Conference

* Co-authored International Human Resources Journal, Winter 1998

PROFESSIONAL AFFILIATIONS

* American Society for Training and Development (ASTD)

* Society for Human Resource Management (SHRM)

* American Society for Quality (ASQ)

* Rotary International

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