Customer Service Sales
Resume:
Nancy Marcet
Thomasville, Al. *****
November **, 2010
Dear Otis Hohimer:
I suspect you’ll find very few candidates with a background such as mine and it’s one I’d like to put to work on your behalf.
As you’ll see on the enclosed resume, the depth of my experience in sales offers you the opportunity to hire someone who is comfortable and successful with cold canvassing.
Moreover, having worked as a sales representative in a variety of industries, I have the background to construct sales pitches that will turn interest into revenue for you. It is only due to the long-term economic volatility (resulting in downsizing, layoffs, mergers, and business failures) that I have held positions at numerous companies. However, it is this fact that allows me to offer you such an unusual breadth of experience.
A personal interview would allow me to answer any questions that you may have. I look forward to hearing from you so that we can schedule a meeting.
Sincerely,
Nancy Marcet
NANCY MARCET
100 Quincy Ingram Street Ph. # 251-***-****
Thomasville, AL 36784 Fax # 334-***-****
*************@*****.***
OBJECTIVE
To acquire a position with the career potential that will allow me to use the skills developed through training and experience in sales, general office work, computer training, data entry, and working with the public.
RELEVANT SKILLS
• Professionally skilled and developed through training and experience in sales, general office work, computer training, and working with the public
• Computer classes and training in Microsoft Office 2003 and 2007 applications; Word, Excel, Access, PowerPoint, Microsoft Visio 2003, and Microsoft Visual Studio 2005.
• Supervisory skills training new employees, and assisting other employees motivating, developing, and directing employees on the job and overseeing job performance
• Excellent consulting, customer service experience and excellent communication skills
EDUCATION
Bachelor of Information Technology November 2008
American InterContinental University Hoffman Estates, IL
• Concentration: Programming
• Summa Cum Laude, GPA: 3.90
• Relevant coursework:
o Concepts in Information Technology
o Application Development
o Web Application Development
o Analytical Approaches to Information Technology
Associates of Arts in Business Administration August 2007
American InterContinental University Hoffman Estates, IL
• Concentration: Business
• Summa Cum Laude, GPA: 4.0
• Relevant coursework:
o Business Management & Leadership
o Business Communications
o Fundamentals of Marketing
Alabama Southern Community College January 2000- December 2001
Business Technology Thomasville, AL
Alabama Career Center December 1999
Basic Skills Certificate Thomasville, AL
EXPERIENCE
Sales Associate/ Kids Department May 2006-November 2006
Goody’s Thomasville, AL
• Trained for Department Head of the Kids Department which included opening and closing the store, opening and closing out the terminals (registers), maintained care of the Open, Mid-day, and End of day reports and logging all information into the company computer, counting down the terminals and the Safe content. Ad Sets, perms, putting out freight, Floor Sets, Lay-a-way Audits, Bank Deposits, Answering Phones,
• Trained new employees and assisted other employees in other departments.
• Motivated, developed and directed employees on the job and overseeing job performance.
Assistant Manager August 2005-May 2006
Ace Beauty Supply Thomasville, AL
• Managed retail and wholesale sale of beauty supplies as well as a small staff of 2 employees.
• Interviewed potential candidates for employment.
• Acted as Beauty consultant in regards to providing customer service
• Operated cash register and handled lay-a-way, inventory, and management of stock
• Opened and closed the store as well as took care of bank deposits
• Monitored surveillance cameras
Self-Employed (Consultant) July 2001-October 2004
Home Interior Remodeling Thomasville, AL
• Consulted with homeowners and remodeled interiors and some exteriors; Painted, wallpapered, and made minor repairs for homeowners and renters.
Clerk July 2002 to Dec. 2002
Bargain Town Thomasville, AL
• Provided Customer service, operated cash register,
• Handled lay-a-ways, inventory, put out stock, and communications.
Sales Representative October 1998 -July 2000
S & S Pest Control Axis, AL
• Sold extermination services,
• Handled all money, and answered phone, made appointments, assisted in extermination work, assisted in bookkeeping and filing.
Accounting Assistant August 1996 to October 1996
Taylor Wharton Theodore, AL.
(Kelly’s Temporary Services)
• Assisted the accountants, opened mail, mailed checks, made payroll, filing,
• Helped supervisor with computer reports, and assisted other employees.
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