Customer Service Sales

Katherine Palmer

*** * ***** **.

Denison, TX 75020

903-***-****

Strengths:

Professional, Reliable, Detail/Multi task oriented. Provide Excellent

Customer Service in all aspects of business. Call center experience. Self starter,

Team player, Organized, A "Can Do" attitude. Diverse in computer programs,

Power Point, Ms Word. Accurate in cash handling/balancing procedures.

General office skills/type 50 wpm.

Grayson County College: Business major

Cresent Processing: Marketing Rep. 5/16/11-Current

Marketing for payment processing equipment

Set appointments

Customer service

Data entry

Securitas: Security officer 10/25/10 - 5/11

Provide security for various clients

Maintain Employee/Guest log

Issue guest pass/verify documents

File daily reports

Intake: Grayson County Jail

PRC: DIRECTV Residential Sales Agent 1/04/10 - 10/10

Inbound sales calls/Customer Service/Data entry

Meet and exceed sales goals 80% /Top producer

Provide excellent customer service/high call volumes

Spherion: Blockbuster Warehouse Returns 8/2009-11/2009

Scan inventory and make sure that all scanned items are accounted for.

West Asset Management: Recovery Specialist 7/13/2009-8/2009

Work on an "Automatic/Predictive dialer" to collect on Medical Debts.

Provide outstanding customer service.

Tyson Foods: Pump Operator/M-TEC/Styler 6/9/2008-6/04/2009

Operated various machines on production line. Run trays, open bags,

prepare meat for assembly lines and packaging. Distributed trays to

all assembly lines according to code. Vacuum seal/label and box bags.

Operate hydraulic pump, maintain acid cabinet and scales. Certified in

three positions

Lone Star Food Store: CSR 3/2007-4/2008

Provided outstanding/friendly customer service to all customers in a

fast paced work environment. Maintain product and cleanliness of

store. Balanced daily to cash reports. Responsible for open and close

of store.

Chili's Restaurant: Hostess 12/2006-3/2007

Provided excellent customer service. Meet and greet all customers in a

friendly/timely manner. Seat all patrons and take drink orders. kept

front of house clean/organized. Assist servers with food/drink orders.

Maintain positive and friendly attitude. Team oriented

References:

Dianne Bell 972-***-****

Sherry Corona 971-***-****

Shuntai Woods 903-***-****

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