Customer Service Manager
Resume:
Cami Decristofaro Knowler
Katy, Texas 77494
Objective:
To incorporate my enthusiasm working in retail management, using my years of experience to help your customer and business operate at a high quality.
Work Experience:
1999-Present:
Self-employed: Customer base of 250. At VintageBeadsandMore.com
1995-Present:
I home schooled my children. I organized and scheduled a home group of 11 kids with 8 families. I taught and tutored for 7 hours a day. It took me 2.5 hours a day to create and lay out assignments…..
1993-2000: Straight Ahead owner Gary Maurer, Ramsey, New Jersey
Hairdresser & Salon receptionist
17 years of progressive experience in providing customer service, Possess excellent communication, customer service and management skills, In-depth knowledge of various hair care products, Familiar with accounting principles and the procedures of processing payments via credit and debit cards, Excellent knowledge of basic computer applications, Good interpersonal, efficient time management, and organizational skills, Detail oriented with strong multi-tasking and negotiation skills, Responsible for greeting customer in a warm and professional manner, Handle the tasks of directing clients to the concerned stylist, Perform responsibilities of maintaining the records of clients like names, phone numbers and addresses, Assist with monthly product counts and communicate supply inventory requirements to the Salon Manager, Handle the tasks of scheduling appointments for client, make courtesy calls to remind them of upcoming appointments, responsible for suggesting and prescribing hair care products to clients, handle responsibilities of coordinating all the front desk activities of the salon, perform the tasks of answering calls and scheduling appointments, coordinate with salon manager in maintaining the inventory of retail goods and products, perform responsibilities of handling and maintaining cash transactions, responsible for providing information on the services provided in the saloon to clients, handle the tasks of marketing and selling hair care product to clients, perform all administrative and clerical tasks as required.
1989-1992: Fashion Bug, St. Charles, Missouri
Assistant-Manager: Payroll and HR duties for 15 employees, sales of 36,000.
Education:
University of Miami, Graduation 1977
Bachelor Degree: Psychology, Minor: Sociology
References:
Melissa Osteen: 832-***-****
Izy Grapengeter: 832-***-****
Karim Caez: 267-***-****
Jenny Methvin: 972-***-****
Jeni Hunt 832-***-****
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