Amanda Marie Frentz

h8217s@r.postjobfree.com - 504-***-****

Education:

University of New Orleans August ‘04 to Present, Graduate studies in English, all coursework finished, the final tests only remain untaken

University of Innsbruck September ‘05 to July ‘06, Innsbruck, Austria. Studied under Rolf Steininger & Wolfgang Falch

Belmont Abbey College August ‘00 to May ’04, Degree: BA in English, Belmont, NC

Mount Carmel Academy August ‘96 to May ’00, New Orleans, LA

Work Experience:

New Orleans Citizen Diplomacy Council

nocdc.com

Current Intern

Working with the US State Department, we coordinate professional and cultural appointments for people from foreign countries who are considered future leaders in their communities. Marketed to the State Department, New Orleans is chosen for the appointments based on the proposals I help write. Once chosen, I create the events and appointments for the attendees. Working on NOCDC events, I am currently working on building a Special Event/Thank You Volunteer event.

New Orleans Museum of Art

noma.org

Current Docent

The Hotel Monteleone Sept ’07 to July ’09 (laid off) – 4 Diamond Preferred property and a Literary Landmark.

Human Resources/Special Events Assistant

o Responsible for all email blasts out of office

o Responsible for recruiting employees to community events using the hotel name: Habitat for Humanity, Cancer Research Events, United Way Campaign

o Responsible for in-house PR, promotion and management for employee events/accolades as well as creative solutions for problems at events

o Planned and executed special events for international interns

o Responsible for all non-professional photographs taken at employee related situations and wrote, edited and toke photos for the internal company newsletter: Monte News

o Created all PowerPoint presentations i.e. Legacy Orientation, Quarterly Reception

o Ran and responsible for membership program in the hotel Hurricane Preparedness Website Program

o Did reference checks, prescreen interviews and facilitate drug screens and background checks

o Helped prepare for the monthly Legacy Orientation workshops and created manuals for new employees

o Was the ‘first face’ of the Human Resources office and the first to triage/handle Employee Relations and responsibly handled patron’s complaints and complements

o Made reservations and set amenities for VIPs

o Won Employee Star of the Month in March 2009, Nominated in February 2008 and Run the Star of the Month program

o Helped with training organization and recruitment

o Solicited donations for employee events

o Conducted 30 day evaluations for new employees

o Gave tours of the hotel

New Orleans Silversmiths May ’04 to Aug. ’05 and Dec ’06 to Dec ’07

o Lead Salesperson: handled and sold merchandise costing +/- $20K and entrusted with all duties of a sale and worked one on one with customers creating relationships ensuring return customers

o Responsible for learning, remembering and reciting pertinent information about the old and antique items kept that the store.

o Often gave recommendations for restaurants and events in the city

o Corresponded with web based customers through emails and website

Mount Carmel Academy Fall Semester of 2006 - Considered Alumnae Katrina help

o Taught English literature and Grammar to high school girls

o Planned and executed daily lesson plans

o Planned and executed special events for students and alumni (while working with the Alumni office)

o Organized Parent/Teacher and Student/Teacher conferences

o Cheerleading Moderator

Children’s Orchard Aug. ’04 – Aug. ‘05

o Entrusted with all duties of a sale and worked one on one with customers

o Assisted with buying for the store

o Designed window and floor plans for merchandise

Innovative Consultants Aug. ’04 – Aug. ‘05

o Phoned clients in local and west coast areas to check the status of their Nikon products

o Assisted in marketing duties

Curves International Sept. ’04 – May ‘05

o Showed members how to correctly use hydraulic fitness machines while keeping clients on their fitness track to be able to achieve their personal health goals.

o Planned with the clients a reasonable fitness goal and reviewed fitness and machine charts with clients

o Participated in fitness and product sales

Belmont Abbey College Admission Office Sept. ’00 to May ‘04

o A college Ambassador for 4 years

o Booked groups to view school and for social/promotional events

o Planned and executed special events for students and alumni

o As Social Chair, responsible for all event planning: Alumni events, Abbey days, Team Building events, Meeting planning, and a Make Wish Foundation Dance-A-Thon

o Complied mailings to prospective students including a self written piece entitled “There’s lots to do in Charlotte, NC”

o Contacted prospective students and gave campus tours to them and their families and participated in online ‘chats’ with prospective students.

o Created the admission Show Room and solicited donations to fill the room

o Attended college fairs and promoted the positive points of the school and Monastery while in school and after graduation

Skills - Proficient in PC and Mac computers, Word, Excel, Power Point, Adobe, Publisher, Outlook and Mac programs.

Current Activities-

Member of 504ward community

References

Shari Fisher, CMP, CHME - 681-4459

Director of Sales for the Hotel Monteleone

Jamie Brocato - 237-2630

New Orleans Metropolitan Convention and Visitors Bureau

Ines Sigel - 258-4852

NO Diplomacy Council

YLC member

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