Medical customer service

Meia N. Hunter

*** ******* ***** ***** • Desoto, TX 75115 • 214-***-**** • ****.******@*****.***

PERSONAL SUMMARY & OBJECTIVE

Energetic, self-motivated, and well-organized individual seeks opportunity to grow and develop interpersonal, professional, and business skills in health care setting.

Inverness Beach Resort Aerial Picture

EDUCATION

February 2011- Present University of Phoenix

Health Care Administration Program

December 2008 P.C.I. Health Training Center, Dallas, TX

Certification: Medical Office Assistant Training

ICD-9, medical billing/coding, patient registration, vital signs, and other front office duties

March 2008-Sept 2008 Career Health Care Service Academy, Grand Prairie, TX

Certifications: Certified Medication Aide & Certified Nursing Aide

May 2007 David W. Carter High School, Dallas, TX

WORK EXPERIENCE

Renaissance at Kessler Park, Dallas, TX March 2011-present

Certified Medication Aide

• Maintain count of controlled substance and other patient drugs

• Pass routine medications to patients

• Chart medication distribution and monitor patient heart rates/vital signs

Heart To Heart Hospice, Lewisville TX June 2010 – March 2011

Certified Nursing Assistant/Certified Medication Aide

• Assist ill patients with daily ADLS, chart patients health activities on their care plans, take vital signs, and order patient supplies

Williamsburg Village Health Care and Rehabilitation Center, Desoto, TX June 2009 – June 2010

Certified Nursing Assistant/Certified Medication Aide

• Assist patients with their daily ADLS, pass out and apply prescribe medication, check vital signs, keep count of controlled substances, chart, file, fax, and order patient prescriptions

Crestview Courts Nursing Home and Rehabilitation Center, Cedar Hill, TX March 2009 June 2009

Certified Nursing Assistant

• Assist patients with daily ADLS

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Externship- Cancer Institute of Dallas, Duncanville, TX Sept. 2008- Jan. 2009

Medical Office Assistant

• Charting, filing, confirming appointments, confirming insurance co-pay, scheduling new patients, vital sign, scanning, faxing, check patients in and out, collect co-pay

Genezen Health Care, Addison, Texas Aug. 2007-Dec. 2007

Collection Agent

• Processed payments and claims and corrected charges for insurance company, corrected medical records and superbills, verified patient insurance information

SKILLS

Knowledge of Microsoft Word, Excel, PowerPoint; ability to answer multi-line phone systems, fax, type approximately 30-40 wpm, and 10-key cash register

COMMUNITY SERVICE & ACTIVITES

Diva Dance Productions- Dancer & Instructor; Greater South Central Baptist Church- Debutant, Youth Usher, Mass Choir Member

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