Customer Service Sales

NICOLE KELLY

**** ******** **

Greensboro, NC *7405

Cell: 336-***-**** ***************@*****.***

Experience

Food Team Inc

Food Service Worker

Washington, DC

September 2007-July 2009

Making sure the food is served is quailtative.

Handling out food to waitress and waiters to enable them serving guest.

Keep the work area hygienic.

Keeping food trays over food warmers and storing the same in refrigerated storage cabinets.

Accepting the delivery of food items.

Maintaining records of quatities of food used and served.

Loading and unloading food stock containers,product and materials

Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Maintain an awareness of all promotions and advertisements.

Assist in floor moves, merchandising, display maintenance, and housekeeping

Assist in processing and replenishing merchandise and monitoring floor stock

Building and Maintaining Customer Relations

* Maintaining Displays and Merchandising on the Sales Floor

* Following Workplace Cleaning and Sanitizing and Safety Procedures

* Takes orders from customers by phone and in person for special orders

* Provide a clean, stocked, well zoned store

Deliver excellent Customer service

Maintain excellent productivity levels

Ensure that safe work practices are followed

Maintain operational and merchandise standards

Essential Duties:

• Safely and efficiently utilize the warehouse material handling equipment

• Utilize RF units and pick tickets, and receiving documentation.

• Ability to build stable, well-built accurate pallet loads for shipment, understanding the pallet layers, heights, and counting methods used when working with pallets of product.

• Read and understand product descriptions, packaging and pick ticket messages.

• Ability to consistently meet established company production and service level standards.

• Understanding of the operations clerk, order selector, and dock worker duties as they apply to the order selector position.

• Utilize good housekeeping processes.

• Utilize warehouse processes to minimize damage and other wastes.

Working Conditions:

• Temperature extremes: hot and humid temperatures and/or 5 below zero freezer temperature.

• Night/ weekend shift work.

• Occasional overtime as necessary to meet production schedules.

Objective

Seeking an opportunity to build a career in your prestigious company from which I can expand my skills, knowledge and qualifications. To obtain employment with opportunity for personal and professional growth in a company that needs workers who care about quality

Personal Profile

Willing to undergo training Self-starter,disciplined,little to no supervision, pro active, detailed oriented and multi task

Takes ownership and responsibility

Strong organizational skillsn Initiates new ideas

Qualifications

Energetic, conscientious, and results oriented.? Work well alone as well as supervised.? Diverse background includes merchandising, set/re-sets, assembly, stocking, customer service, delivery, Stewarding and the basic knowledge of computer and office equipment.? Interpret company policy, special directives, and procedures to workers, assign duties and examine work for accuracy and performance standards. Customers Relation Skills

N

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