M.Arunraj ******.*******@*****.***
Contact No: 984-***-****.
Career Objective
To attain a challenging position that would utilize my skills, expertise and
experience towards achieving organizational goal.
Experience Summary:
Business Development Manager : Unicon Securities Pvt Ltd
(From Sep-6-2010 to till, Date)
Unit Manager : Angel Financial Advisors Pvt Ltd.
(From 25-Sep-09 to 31-Aug-2010)
Sales Development Manager : HDFC Standard Life Insurance Co Ltd.
(From 17-Oct-08 to 24-Sep-09)
Senior - Exe. Customer Service : VODAFONE .Essar Cellular Pvt Ltd.
(From 1-Jun-07 to 10-Oct-08)
Team Coach : HUTCH Essar Cellular Pvt Ltd.
(From 01-Feb-07 to 31-May-07)
Senior Mobile Assistant : HUTCH Essar Cellular Pvt Ltd
(From 18-Dec-06 to 31-Jan-07)
Junior Mobile Assistant : HUTCH Essar Cellular Pvt Ltd
(From 26-Jun-06 to 17-Dec-06)
Educational Overview:
Examination School/University Year of passing
SSLC C.S.I. Higher Sec. School, Coimbatore. 1997-1998
HSC C.S.I. Higher Sec. School, Coimbatore. 1998-2000
B.Com K.S.G.College of Arts & Science. Coimbatore. 2002-2005
Experience Summary:
Organization : Unicon Securities Pvt Ltd,
Duration : From Sep-6-2010 to till, date
Designation : Business Development Manager
JOB PROFILE:
• Taking care of 6 Sub Brokers in Coimbatore Region.
• Taking care of documentation process of Clients and Sub brokers.
• Providing tips to clients in Equity & Commodity on Daily basis.
• Generating the leads for Sub Brokers.
• Supporting them to develop the business and revenue.
Experience Summary:
Organization : Angel Financial Advisors Pvt Ltd.
Duration : From 25-Sep-09 to till date
Designation : Unit Manager
JOB PROFILE:
Handling a team of four members
Understanding client profile and advising them based on their risk appetite and investment needs.
Enhance the customer engagement - Meeting all the Key customers who contributed more than 80% of the total revenue with Branch Manager.
Customer Account Management – Communicating the house views to all the customers.
Coordination with HO for Trading and Demat account opening process and follow-up.
WORK EXPERIENCE-2
Organization : HDFC Standard Life Insurance Co Ltd.
Duration : From 01-Jun-07 to 24-Sep-09
Designation : Sales Development Manager
JOB PROFILE:
Recruit advisors and achieve sales target through them.
Achieve expected minimum sales target on Consistent basis.
Continuously review performance and set new targets.
Relation ship management.
WORK EXPERIENCE-3
Organization : VODAFONE .Essar Cellular Pvt Ltd.
Duration : From 01-Jun-07 to 10-Oct-08
Designation : Sr.Executive - Customer Service
JOB PROFILE:
Handling customers queries and resolving issues regarding mobile account
Achieving the Service level standards set by the management
Up selling the latest Products to increase the Revenue of the company
Handling all Issues related to customers by providing all required data coordinating with various departments for the same.
Call Resolution within the stipulated Turn around Time.
Promoted As Senior Mobile Assist & As Back Up Team Leader Later.
WORK EXPERIENCE-4
Organization : HUTCH Essar Cellular Pvt Ltd
Duration : From 26-Jun-06 to 31-May-07
Designation : Team Coach
JOB PROFILE:
Handling Customer calls, Customer complaints & solving with Turn around Time.
Handling the floor in the absence of the Team Leaders.
Monitoring the team to Ensure Targets within Turn around Time.
Doing M.I.S on weekly basis.
Achievement
Recognized as an outstanding performer – Hutch Essasr Cellular Pvt. Ltd.,
Personal Traits
New idea generation/sharing
Initiative
Team Player and Hardworking
Willing to work in Challenging Environment
Good in communication skills.
Personal Details:
Father’s Name : V.P.Muthusamy
Date of Birth : 09-02-1984
Sex : Male
Marital Status : Married.
Address for communication : Door No: 11, E.B.Colony, Vivekananda Nagar
North St, S.S.Kulam,
Kurumbapalayam,
Coimbatore-641107.