Customer Service Manager

OBJECTIVE

Current undergraduate student continuing education online seeks full time employment with

warm, caring local establishment.

MAJOR ACCOMPLISHMENTS

Skilled use of MS Office, Windows, and Opera

100 WPM typing / transcribing

Fast learner

Familiarity with local points of interest and roadways

Pleasant telephone demeanor

Available weekends and major holidays

EXPERIENCE

November 2010 to Present Holiday Inn Philadelphia Cherry Hill

Night Auditor

Filing of daily paperwork.

Preparation of forms using financial information.

Handled telephones, questions, and routine problems.

June 2009 to May 2010 Rena M. Carlson Library, Clarion University of Pennsylvania

Front Desk Agent

Helped create friendly atmosphere for customers while directing them appropriately.

First line of greeting for customers.

Handled telephone questions and information.

June 2007 to Feb 2008 Clarion Hotel and Conference Center, Cherry Hill, NJ

Customer Service Agent

Expedited check-in and check-out services for customers.

Answered questions about local points of interest.

Handled telephone sales, questions, and information.

June 2003 to May 2007 DollarTree #01610, Cherry Hill, NJ 08003

Assistant Manager

Handled in excess of $5000 per day.

Supervised crews of two or more.

Responsible for organization of projects.

Contact this candidate