Senior Admin Roles

Linda Young

** ***** ***., *** *** Toronto, Ontario M6K 2V4 647-***-**** *.*********@*****.***

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Objective

To obtain an administrative and or customer service role where I can utilize my skills, grow, and contribute success in a driven organization ________________________________________

Certificates Achieved

RTS Canada Hospital Ward Clerk1 2008

George Brown College MS Applications 2007

Security Academy Security Officer 2007

International Institute of Travel Flight Attendant 1996

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Current Employment

Hill’s Traditional Karate School Apr 08 – Apr 09

Office Manager/Senior Administrator (Contract)

Contacted existing students on class changes when required, process credit card and cheque payments, created new monthly specials, oversee renewing student agreements for monthly and yearly students, supervised two file clerks and one administrative assistant, provided administrative support directly to Head Instructor/Owner. Arranged public martial arts demonstrations at local festivals, arranged internal and external tournaments, overseen special delivery of equipment at Head Instructors request, educated general public on the school membership fees and value of membership, ordered new student uniforms and maintained class schedules daily and make adjustments to assure seamless delivery, catering for tournaments and festivals, answering phones, approved new assignments for file clerks and administrative assistant, interacted with the Japanese Cultural Centre and affiliated associations.

Ontario Pension Board Nov 07 – Mar 08

Records Clerk (Gov. Contract)

Processing files for scanning and removing staples from all documents, taping damage documents as necessary, ensuring all information for clients is accurate, recording all documents pertaining to files and tracking log sheet, sorted files by S.I.N for prepping, quality control with scanned documents for accuracy and clarity, submitting failed documents back for re-scanning and pulling fiches (microfilm)

Linda Young

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Assante Wealth Management Nov 06 – Oct 07

Registration Assistant

Filing for registrations, compliance, surveillance and insurance, editing, updating & searching NRD, AADB databases, data entry, recording & prepare older files for off site storage, photocopying, stamp signature new client applications & typing letters for VP of Compliance, cutting and pasting information into spreadsheets to update for insurance advisors information, scanning files & sending scans to outlook then converting to PDF format and saving to shared drive corporate wide.

Standard Life Toronto Regional Nov 03- Mar 06

Receptionist/Hr Assistant

Answering calls from potential hires, taking messages as required, updating database using MS word, excel, calendar management in outlook, contact candidates for interviews, filing, faxing, photocopying documents, assist in completing new employees’ with hiring packages, pre-screen resumes, checking references, background/credit checks, set up training rooms, prepare courier for pick up by phone and online, ordering office supplies

Swiss Chalet Chicken & Ribs June 02- Nov 03

Server/Hostess Team Lead

Greeting & seating customer, taking order, answering phone, operating cash, serving food & drinks, preparing bill, taking payment, cash balancing, preparing cash floats for other staff, handling customer inquiries & complaints

Initial Security Services June 00 – June 02

Security Officer Supervisor

Patrolling interior/exterior of complex, completing guard and incident reports, opening and closing complex, monitoring cameras, training new personnel, coaching, issuing keys and pass cards

Canada 3000 Airlines Oct 97- May 00

Halifax International Airport

Flight Attendant

Check boarding passes for proper date & flight number, assist with carry on baggage in overhead, seating, & child assistance, demonstrate and announce safety and emergency procedures, such as exits, seatbelts, oxygen masks use and lavatory locations, serving beverages, meals, and light snacks as required, maintain cleanliness of galley, assist passengers while entering and disembarking aircraft, check to ensure that all beverages, reading material, emergency equipment and other related supplies are aboard and are in satisfactory supply, collect payment onboard purchases

Linda Young

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Jean Experts Jan 96 – Oct 97

Manager

Hiring & training new employees, supervised up to 15 employees, set up merchandising floor plans, prepared weekly sales reports & submitted to Head Office, operating cash register, credit card POS system, scheduled staff meetings on weekly basis on sales & productivity, monthly employee evaluations, coached staff on obtaining sales objectives, ensure best performance on daily budgets, daily bank deposits and sales reports, hanging signage and clothing displays through out the store

Best Western Mic Mac Hotel Apr 93 – Dec 95

Administrator/HR Generalist

Answering calls, assisting guest with inquiries & support Guest Services dept, setting up banquet rooms for training sessions, assisted Even Coordinator, recruited new employees’, screen resumes, follow up with candidates on status of application, update staff database, filing, faxing, reference checks, background/credit checks, prepare courier packages, Feb 93 – Apr 93 Housekeeping Attendant Changing linens, vacuuming, cleaning washrooms and common areas, replenishing towels & supplies, removing disposable refuse, stocking supply cart on daily basis

Volunteer Work

Halifax Infirmary Hospital Administration/Clerical

Art Word Theatre Usher/Box Office

Holy Cross Elementary Kindergarten Teacher Assistant

Fire and Ice Calendar Girls Owner

Education

Bishop O’Reilly High School Grade 12 Diploma – General Studies

References Available upon Request

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