Customer Service High School
Resume:
GLENDA A. BARTIE'
Houston, Texas 77076
*********@*****.***
Objective: My objective is to obtain a secure position with a growing company where I can utilize the skills that I’ve learned to become a valuable asset as well as the ability to adapt and learn quickly, which would allow me to apply my diversified background knowledge and skills.
Experience: CONTACTLINE LLC HOUSTON, TEXAS
CUSTOMER SERVICE SUPERVISOR November 15, 2010- May 24, 2011
• Advised and assisted team members on different campaigns
• Processed payments from clients as well as up selling products
• Data entry, made a log of clients to be contacted
AFRICA 2000 INC. HOUSTON, TEXAS
OCEAN FREIGHT OPERATIONS January 14, 2008 - May 11, 2009
• Completed United States Customs on line to prepare shipment.
• Scheduled loading dates for clients.
• Completed and submitted documentation to shipping companies for ocean freight.
• Contacted clients to inform of vessel information and balance due.
• Issued invoices, House Bill of Lading as well as Original Bill of Lading from major shipping companies.
• Prepared inspection for all cargo.
• made sure each client’s cargo and vehicles were accounted for to proceed with shipping.
• Filing, data entry, answered phone calls from concerned clients as well as potential clients.
WORLD SERVICE COMPANY HOUSTON, TEXAS
RECEPTIONIST March 2006 - January 11, 2008
• Completed new hire packets
• Assisted potential employees with the application process.
• Scheduled interviews.
• Assist my co-workers as needed.
• Filing, answered phones in a professional manner.
• Prepared badge documentation for the new hire.
QUALITY SUITES HOUSTON, TEXAS
FRONT DESK May 2005 – Sept. 2007
M. D. ANDERSON CANCER CENTER HOUSTON, TEXAS
PATHOLOGY RECEPTIONIST May 2002 - February 2005
Education: PHILLIS WHEATLEY HIGH SCHOOL HOUSTON, TEXAS
HIGH SCHOOL DIPLOMA 1999- 2002
GENESIS VOCATIONAL TRAINING HOUSTON, TEXAS
MEDICAL ASSISTANT 2002
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