Memphis, TN *****
**************@*****.***
Kristy L. McKinney
Objective To obtain a position which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized.
Summary of qualifications
Excellent personal motivation with a proven ability to build and work collaboratively in a strong team concept environment, and independently.
Embrace individuals with dignity, integrity, service and ethically.
Strong verbal and written communication skills
Help to empower many individuals
Knowledge of Microsoft Office- Word, Excel, and Power Point
Case Management
Excellent professional and leadership skills
Excellent knowledge of Case Notes
Ability to handle mental health challenges
Home Visit
Focused, versatile dependable, multi-task oriented, and flexible.
Positive, emotionally stable, able to adapt effectively to challenging any situations.
Well developed skills in prioritizing, organization, decision making, and time management.
Strong interpersonal skills resulting in exceptional rapport with people.
Proven success in initiating, promoting and maintaining strong interpersonal relations.
Able to deal courteously, professionally, and tactfully with the general public in a variety of circumstances.
Excellent analytical skills with the ability to analyze situations accurately and effectively.
Education
2005-2011 Philander Smith College Little Rock, AR
Bachelor of Arts
Cum Laude Honor Graduate
2001-2005 Fairley High School Memphis, TN
High School Diploma
Professional experience 2011 McDonalds Corporation (Manpower Staffing Service) Memphis, TN
Receptionist
Operate switchboard and transfer calls.
Answer calls and greet guest.
Receive, sort, and place mail in correct box.
Empty shredder.
Stock break room items.
Set up conference rooms for meetings and special guest.
Communicate with guest and clients in a jovial and energized manner.
File owner/operator documents.
Communicate with owner/operators about updates and upcoming events. Also, assist them with restaurant issues.
2011 Sedgewick (Manpower Staffing Service) Memphis, TN
Receptionist
Operate switchboard and answer incoming calls.
Transfer calls to various employees and businesses.
Look for client’s insurance claims using via one.
Receive mail and packages.
Set up meetings and schedule meeting rooms.
2009- 2011 Women & Children First Little Rock, AR
Shelter Advocate/ Child Care Advocate
Engage client to the many services that WCF Housing has to offer.
Ensure that client needs are met in working to provide them with necessary items that are available in the shelter.
Complete daily logs to ensure that all clients are accounted for and to keep staff knowledgeable on client statuses.
Make certain that each client is designated a specific time and date to meet with the advocates.
Educate clients on the purpose of the program and firmly explain all rules, regulations, and point systems.
Assist with workshops by monitoring and teaching client’s children.
Complete all necessary documents such as: daily logs, admission packet and other documents.
Monitor parent’s behavior with children. Using Child Protective Services as a resource to assist in the safety of the child/children.
Perform all other duties as assigned
Initial health screening (TB skin test) within 24 hours of client’s arrival at the shelter.
Schedule client medical appointments and follow up to ensure appointments are met.
2009-2010 Clinton Elementary PCSSD Sherwood. AR
Extended Day Teacher
Ensure that children report to extended day safely by use of attendance sheet and communication with co-workers/school staff.
Assign each student a class according to age group.
Retrieve payments monthly from parents or guardians to ensure child’s place in the Extended Day Program.
Design activities for children based on age group/ learning level.
Prepare food and snack for extended day children.
Monitor behavior
Schedule regular meetings with parents to discuss upcoming events, payment dates, behavior, and new regulations.
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2008-2009 Avenue Clothing Store North Little Rock, AR
Sales Associate
Make Daily store deposits to bank with another employee present.
Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer.
Maintain an awareness of all promotions and advertisements.
Assist in floor shifts, merchandising, display maintenance, and housekeeping to ensure that store is clean and presentable.
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Communicate customer requests to management.
Assist in completing price changes within the department.
Assist in ringing up sales at registers.
Any other tasks as assigned from time to time by any manager.
2007-2008 Fair Park Elementary Little Rock, AR
Teacher Education Field Study
Practicing Assessment
Shadow teachers in classroom.
To help those students in need by using any skills necessary.
Use effective communication skills with students.
Demonstrate the appropriate use of disciplinary procedures for other interns.
To apply critical thinking skills and problem solving skills necessary for effective teaching in and out classroom.
Analyze the impact of teaching policies.
Conduct use and evaluate students, behavior, and learning levels.
Demonstrate respect and appreciation for human diversity that includes gender, sexual orientation, race, ethnicity, religion, ability, and political orientation.
Being committed to advocacy, social change, and quality of life.
Gather a daily log discussing field study.
2010 Safe Places Little Rock. AR
Youth Counselor Intern
Responsible for conducting workshops in high schools using the “Expect Respect” curriculum.
Duties include: assist Safe Places coordinator in counseling teenagers ; Scheduling of activities; Making proper referrals
Guide students too strive for a great education and be free from pregnancy, school bullying, peer pressure, and problems at home.
Professional memberships Alpha Kappa Mu National Honors Society (Member)
National Association of Black Social Workers(Member)
National Alumni Association (Member)
Arkansas Coalition Against Domestic Violence Certifications
References Upon Request
Extracurricular activities Panther Sociology Organization
National Alumni Association
Student Support Services
Homecoming Fashion Show Committee
Awards received Philander Smith College - Cum Laude Honor Graduate
National Honor Society