Customer Service Administrative Assistant

SHERRY DuBOIS

St. Charles, MO. ***** 636-***-**** h4wsj4@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Solid administrative experience.

• Dedication and drive as a hard-working employee.

• Superlative communication and team-building skills.

• Ability to manage multiple tasks in a pressured environment.

• Computer proficient in Microsoft Office products including Word, Excel, Access, Outlook and PowerPoint.

• Highly organized with superior attention to detail.

PROFESSIONAL SKILLS

Interpersonal Skills

• Entrusted to process confidential employee records such as salary changes, vacation/absenteeism reports and performance appraisals.

• Completed and submitted Daily, Weekly and End-of-Month reports.

• Special projects required by Director of Operations and Vice President of Operations.

Teamwork Skills

• Screened telephone calls and directed to appropriate parties.

• Greeted visitors in a professional manner.

• Performed general office duties, such as ordering supplies, maintaining records, file and retrieve corporate documents.

• Assisted Supervisors and Customer Service when needed.

Executive Assistant Skills

• Prepared reports, memos, letters and other documents using word processing, spreadsheets, and database and/or presentation software.

• Provided administrative support in, but not limited to, the areas of calendar management, meeting coordination, the handling of incoming and outgoing electronic communications, the managing/directing all incoming calls, and document/presentation creation.

Managerial and Sales Support Skills

• Completed and submitted monthly invoices and processed payments.

• Handled expense reports with account summaries for 5 salesmen.

• Sales support

EMPLOYMENT HISTORY (2002 to present)

Assistant to Director of Operations, Financial Asset Management Service, St. Charles, MO

Receptionist/Administrative Assistant, Midwest Library Service, Bridgeton, MO

Executive Assistant, First American Lending, Maryland Height, MO

Office Manager, Slagle Sports, LTD, St. Charles, MO

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