A position that will utilize my communication, customer service, and m

*** ***********

Antioch, TN *****

Phone 615-***-****

E-mail ******@*****.***

Ebony Moses

WORK EXPERIENCE

****-**** *.*. ********** Services Westchester, OH

Manager

• Providing a supportive environment that encourages teamwork and ongoing training for all employees.

• Assist in the establishment of operational work standards, staffing standards, policies and procedures.

• Providing timely courteous customer service.

• Designing work schedule, supervising employees, and managing floor crews.

2007-2008 Measurement Incorporated Antioch, TN

Reader/Scorer

• Scoring ninth grade proficiency tests.

• Educational assessment of fifth grade Florida CAT Test.

• Evaluating students writing skills for Maryland Measurement Testing.

2005-2006 Sprint together with Nextel Antioch, TN

Wireless Consultant

• Achieved and exceed monthly sales quota.

• Suggested new products that increased revenue by 30%.

• Maintaining positive attitude when dealing with irate customers.

2003-2005 Dayton Public Schools Dayton, OH

Reserve Teacher

• Organized algebra workshops.

• Increased pupil comprehension and reading skills.

• Implemented training course for students to pass Ohio Achievement Test.

EDUCATION

1999-2002 Wilberforce, OH

Wilberforce University

• Bachelor’s Degree in Mass Media Communications.

• Graduated 2003.

• Scholarship from Dayton Alumni Chapter.

SKILLS

Proficient in Microsoft Word, Excel, PowerPoint, RMS, POS. Skilled in anticipating problem and needs before they arrive and handling increased levels of responsibility. Excellent writing, speaking, and analytical skills. Proven track record of excellence and dependability.

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