resume

Tamara Stafford

**** ****** • Ferndale MI *****• 248-***-**** • ***********@*****.***

Objective

Seeking a position as an Office Assistant.

Summary

 Great customer service skills

 Dependable Honest

 Respects other

 Cooperates as part of a team

 Flexible

 Willing to learn

Experience

Office Clerks

 Answer telephones direct calls and take messages

 Communicate with customer’s employees and other individuals to answer questions disseminate or explain information take orders and address complaints

 Inventory and order materials supplies and services

 Answer customer or public inquiries

 Carry messages or packages

 Communicate with customers or employee to disseminate

Customer Service Representatives

 Check to ensure that appropriate changes were made to resolve customers problems

 Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods

 Keep records of customer interactions and transactions recording details of inquiries complaints and comments as well as actions taken

 Recommend improvements in products packaging shipping service or billing methods and procedures in order to prevent future problems

 Solicit sale of new or additional services or products

Work History

2003-2003 Food Prep Marshall Fields, Troy MI

2002-2003 Stock Person Kmart, Warren MI

1999-2002 Deli Meijers, Royal Oak MI

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