Name: Ajay P Nair
Address: */*, ***, *** **** Apt,
Mahada Colony, Chandivali,
Sakinaka, Andheri (East),
D.O.B: 9th August 1984
E-Mail : email@example.com
To work with a quality organization, learn and implement.
Presently working in ACCOUNTS RECEIVEABLE department since July 23rd, 2008.
Promoted as a Team Coach on October 1st, 2010.
Roles & Responsibilities
Handling team of 13 members in absence of Team Leader and escalations on behalf of Team Leader and ensuring to provide smooth resolution to customer’s query.
Ensuring smooth function of day to day accounts receivable activities i.e. client servicing, credit reconciliation, accommodating customer’s query/ request, following up on outstanding receivables.
Working with internal departments (Billing/Sales/Tax/Corporate AR/Sr. Management) for resolution.
Preparing monthly team reports and maintaining all the relevant confidential data.
Working with FIS (Fidelity National Information Services) since 27th January 2006 till date.
Worked for ADS (ALLIANCE DATA) collection process.
Worked for Cheque verification process (SCAN).
Worked for Account verification process (CHEX INQUIRY).
Worked for in bound sales (WEST).
Special Appreciation for performance JAN – MAR’08
1st Runner up for performance OCT – DEC’08
1st Runner up for performance JAN – MAR’09
Champ of the Quarter for performance APR – JUN’ 09
Good command over English, Hindi and well versed in computer operation.
T.Y.Bcom from S.I.E.S, Sion (Mumbai University) in March 2005, obtained 43.00%.
H.S.C from Karthika Jr.College, Kurla (E) (Mumbai Board) in March 2002, obtained 71.00%.
S.S.C from A.I.E.S High School, Sakinaka, Andheri (E) (Mumbai Board) in March 2000, obtained 53.00%.
Sports, Reading, Music.