Administrative position

Monique Cheatham

Raleigh NC *****

919-***-**** (C)

***************@*****.***

Objective

To obtain a progressive and rewarding position that enables me to utilize my analytical and interpersonal skills.

Qualifications:

Education

• Excellent communication and interpersonal skills.

• Intermediate proficiency in Microsoft Office programs.

• Proven ability to prioritize tasks, organize, manage time and meet deadlines

• Recognized abilities in problem solving, research and solution

implementation.

Associate of Arts General Studies, Durham Technical Community College, Durham NC 57 of 64 credits completed Presently Attending/ Anticipated graduation July 2009

Bachelor or Arts Liberal Studies, Shaw University, Raleigh NC

90 of 124 credits completed- Presently Attending/ Anticipated graduation May 2010

• Double Major in Biology and Public Administration and Minor in English

Computer Skills

Operating Systems: Windows XP

Office Suite: WordPerfect, Word, Excel, PowerPoint, Publisher and PeopleSoft, Corecon, Oracle

Communication: Lotus Notes, Microsoft Outlook, Telenavtrack

Work experience:

City of Raleigh: Public Utilities, Raleigh, NC

2009

Staff Support Specialist

 Provide support to the Public Utilities Department.

 Utilize Oracle database for purchasing requisitions.

 Complete check and partial payments for laboratory and operations purchase orders

 Responsible for executing all customer water quality complaints to proper technicians/ laboratory personnel

 Ensure that all traveling arrangements and expenses are concluded in a timely manner

 Answer multiple phone lines.

City of Raleigh: Personnel, Raleigh, NC

2008

Clerical Assistant IV

 Provide support to the Personnel Department.

 Utilize Applicant Tracking database to access employee information.

 Responsible for entering/ updating new applicant data.

 Responsible for executing the closing process of closed/filled positions in a timely manner.

 Answer multiple phone lines.

 Manage the allocation and organization of client files.

 Maintain client database with accurate and up to date information.

Doubletree Hotel and Guest Suites: Research Triangle Park, NC

2008

Administrative Assistant

 Provided assistance to the Director of Sales and Sales managers.

 Assisted in the creation of marketing materials, including: brochures, advertising print design and company paraphernalia.

 Answered multiple phone lines.

 Provided administrative support.

ACS: Cary NC

2006- 2007

Benefit Specialist

 Knowledgeable of health, dental and retirement benefits.

 Provided assistance to employees with enrollment of health and dental benefits.

 Ensure the efficient and smooth operation of clients’ claims and their processing.

 Answer multiple phone lines.

Guardsmark/ GlaxoSmithkline: Durham NC

2003- 2006

Security Receptionist

 Responsible for administrative support to GlaxoSmithkline clients and employees.

 Answer multiple phone lines.

 Maintain client database with accurate and up to date information.

 Manage the allocation and organization of highly sensitive employee data.

 Utilize PeopleSoft to access employee information.

References: Available upon request

Contact this candidate