Customer Service Manager

Phone: 816-***-****

Cell: 816-***-****

E-mail: ***********@*******.***

*** * ***

Cameron MO 64429

Objective

I am looking for a position that I can use my full potential at. One that I can feel useful and fulfilled. I am very good at what I do and learn quickly. I like to make my job fun and still maintain a responsible atmosphere at the same time. I want to be able to come to work each day and know that I am appreciated for the job that I do.

Education

Cameron R1 Cameron MO 1977

Wentworth Jr College Cameron MO 2000

Work Experience

Scotty’s Carriage Works Inc Cameron MO 1996-present

Office Manager : Maintain running of a small business on a day to day basis, including some accts rec/payable and payroll. I also am in charge of writing all shop estimates and dealing with insurance companies. I order parts, deal with inventory control and handle customer service. I am also involved in all hiring decisions .

I set up our OSHA guidelines in 2009 for our paint department.

Maintain all training and seminars for shop technicians and for all drivers.

Wal-Mart Stores Inc. Cameron MO 1977-1996

Department Manager to Assistant Manager at the end of my career in 2 stores

I ran different areas of the store including cash office, front end (cashiers) and many different departments. Oversaw inventory levels and modular upkeep as well as ordering procedures. Customer service any follow through from Corporate on special weekly or daily procedures.

I was lead Assistant for 2 years in Cameron MO

I was on 6 different store setups for new and existing stores

I helped convert over 2 stores to point of sale including my own store

I was in charge of 1 yearly Inventory during a large move to a new store and we came in at .3% shrink.

State of Missouri Notary Public 1996 to Present

I am a Notary Public for the State of Missouri and I do, for the most part, freelance work for title companies. I do a lot of refinance home loans, some purchase loans, reverse mortgages etc. I will also do the normal day to day notarial duties as needed.

References

Dorinda Riddle Cameron MO UMB Bank Kansas City MO

Heather Whiteman Maysville MO New York Life 816-***-****

Pat Watkins Cameron MO R & W Container 816-***-****

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